Survey Junkie Review 2024: Pros, Cons & Is It Worth It?

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Survey Junkie is a legitimate platform for taking paid surveys online. Here are its pros, its cons, and how it compares to similar survey apps.

Our mission at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. If a purchase or signup is made through one of our Partners’ links, we may receive compensation for the referral. Learn more here.

If you’ve read other Survey Junkie reviews, you’ve likely heard that it’s an easy way to make money online. And while that may be partly true, that doesn’t mean it’s a good fit for everyone.

For example, if your goal is to make a lot of money, save for a major goal like buying a home, or you’re looking for a realistic way to make ends meet, then taking online surveys won’t be your best option.

However, if you have time to burn and you want to earn some extra spending money while riding the subway to work, watching Netflix, or waiting in line at the grocery store, then Survey Junkie can help you accomplish that.

What Is Survey Junkie?

survey junkie app

Survey Junkie is a free online community that pays its users for completing online surveys. According to the site, its mission is to “connect your voice to big brands — helping shape our world.”

In other words, well-known companies pay Survey Junkie to research their target audience and test new product ideas. That way they don’t waste money creating products and services that may fail. You get to help shape product ideas, and in return for your help, Survey Junkie passes along some of its earnings to you.

$5 Minimum Payout
$1.70 Sign-Up Bonus
DollarSprout Rating

Survey Junkie offers a simple way to take paid online surveys. Most surveys are 5 to 20 minutes in length and are worth 20 to 400 points. Once you reach a minimum of 500 points, you can redeem your earnings for PayPal cash or electronic gift cards.

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  • Free to create an account.
  • No special skills needed.
  • New surveys available daily.
  • Fast payments to PayPal or via electronic gift cards.
  • Earn points for answering screening questions.
  • Extensive FAQ and good customer support.


  • Survey questions can be redundant.
  • You will only qualify for 20 to 25% of surveys, which is less than competitors.

Is Survey Junkie Legit?

First, let’s discuss what makes a survey site legitimate: a positive history, real ways to earn money, and no shady tactics.

Survey Junkie was founded in 2011 in Glendale, CA. The company is accredited by the Better Business Bureau (BBB) and currently has a B rating.[1] According to the BBB website, the reason for its rating is that it has over 1,070 complaints from customers, all of which appear to be answered or resolved.

It also has a 4.2-star rating on Trustpilot.[2] With a combined total of more than 44,400 reviews, Survey Junkie has an overall positive track record.

Their website transparently states “You will not get rich by taking surveys,” and thousands of users report earning real money with its surveys.

How much does Survey Junkie pay?

Survey Junkie surveys typically pay between $0.20 and $4.00 each.

Their website additionally states that members who “complete three surveys daily can earn as much as $40 monthly.” 

If you qualify for the occasional product testing or focus group, then you could earn an additional $5 to $150 for each one you participate in.

There’s no way to accurately determine the number of surveys you’ll qualify for or how much money you ultimately make. It depends on your demographic information, the companies Survey Junkie is working with, and the products and services they’re testing. 

🔍 Reviewer’s Note:

Our experience is that Survey Junkie’s stated $40 per month figure is fair and accurate, but difficult to obtain. Users will more reasonably earn between $5 and $20 per month for relatively consistent use. As stated, daily users can expect to earn towards the higher end of Survey Junkie’s forecasted range.

How Survey Junkie Works

Among the more user-friendly platforms, creating an account and starting to take surveys can be done in 5 minutes or less. 

Create an account 

Members can leverage their existing Facebook or Google account to create their Survey Junkie account, or manually enter their email address and create a password.

After creating an account, one will receive an email to confirm their information. Then, log in to Survey Junkie to start earning points.

survey junkie sign up bonus

Users who complete the registration fields and confirm their email address are awarded 50 free points (equivalent to $0.50). 

survey junkie profile surveys

Users who register, confirm their email address, and complete the available profile questionnaires will be awarded 170 points in total (a free welcome bonus equivalent to $1.70). 

🔍 Reviewer’s Note:

Providing accurate answers during your Profile and Interest surveys is crucial. These answers will be used by Survey Junkie to match you with relevant surveys in the future, and giving conflicting answers will lead to repeated survey disqualification and possible account suspension.

Ways to Earn Points 

Survey Junkie offers seven different ways to earn rewards. You can complete your profile checklist, take paid surveys, participate in phone surveys, test products, win promotions, or join online and in-person focus groups.

The estimated potential earnings cited below are based on a combination of factors including our personal experience, what Survey Junkie claims you will earn, and the experiences of other Survey Junkie users. Actual earnings may vary.

1. Take paid surveys

Earning potential: 20 – 400 points per survey

The main way to earn rewards with Survey Junkie is by taking paid online surveys.

When you log in to your Survey Junkie account, your available surveys will be listed on your dashboard. Each listing includes the number of points the questionnaire is worth and how long it should take to complete.

survey junkie dashboard

Selecting a survey from this dashboard redirects you to a third-party site. Each client that hires Survey Junkie has a slightly different site: how it looks, how it asks questions, etc.

The first screen typically asks qualifying questions to confirm that you match the survey demographics. If you do, you’ll see a message with an invitation to participate.

If you don’t qualify, Survey Junkie typically awards you a few points for answering the screening questions. Similarly, if you do qualify but the survey already has enough participants, you’ll still get a few points for trying.

survey disqualification example

When new surveys become available, Survey Junkie will send an email to let you know. It includes the time it should take and the number of points you can earn so you don’t have to visit the site to decide if it’s worth it.

🔍 Reviewer’s Note:

I tend to focus on taking surveys that have the highest points/minute earned versus taking the survey worth the largest number of points. This will actually help users earn more in the long run as disqualifications on lengthy surveys can waste a lot of time.

Survey Junkie transparently states that users will only be eligible for approximately 1 in 5 surveys, so limiting wasted time is of utmost importance in increasing your earnings.

2. Complete phone surveys

Earning potential: $5 – $100 

Phone surveys work similarly to online questionnaires, except they’re done over the phone with a researcher.

First, you’ll be invited to complete a short survey online. Then a researcher will call and ask you about your experience with the product or service.

These aren’t available often — typically once a month or less.

3. Test products

Earning potential: $5 – $50

Product-testing opportunities are available once a month or less depending on whether or not you qualify for current studies. If you’re chosen to test a product, you’ll first complete a brief online survey.

Once you finish, you’ll receive a free product in the mail to use and keep. After a set amount of time, Survey Junkie will ask you to complete a more in-depth survey about the product and your experience using it.

4. Join focus groups

Earning potential: $25 – $150

Focus groups are conducted both in person and online. Similar to other opportunities available on Survey Junkie, you’ll first need to complete a short survey. If you qualify, you’ll receive an invitation to the panel.

For online focus groups, you may need a webcam in order to participate. You’ll agree to a set time, and then have a call to discuss the product or service with other users. Both in-person and online focus groups take place once a month or less, and they’re the highest-earning opportunity available with Survey Junkie.

5. Install the Survey Junkie Pulse browser extension

Earning potential: 100 points 

You can passively earn additional points by installing the Survey Junkie Pulse browser extension and leaving it installed for at least 30 days.

SJ Pulse works by automatically tracking your digital activities. These include but are not limited to:

  • What you search for
  • Websites you visit
  • Apps you use
  • Products you shop for
  • The ads you view

As SJ Pulse becomes familiar with your activity, they’ll also start to match you with relevant surveys. 

The Survey Junkie site and SJ Pulse operate semi-independently. Therefore, by adding SJ Pulse to your browser and/or opting in through the mobile app, you’ll be eligible for exclusive surveys not otherwise available to normal Survey Junkie users.  

🔍 Reviewer’s Note:

The browser extension and/or desktop application do not collect any additional personal information and there are no extra hoops to jump through to earn additional points, which are small perks. 

That said, how much you’ll earn as a member of the SJ Pulse community is unclear. There doesn’t seem to be a definitive answer in their Terms or Privacy Policy about how much users will earn in exchange for tracking their internet usage. The general consensus from Reddit users seems to suggest that the 100 points and low number of additional surveys aren’t worth the device performance degradation associated with having SJ Pulse installed. 

I personally find 2 to 3 unique SJ Pulse-labeled surveys each time I log in. This is a semi-welcome addition as many users cite a lack of survey availability as time progresses. 

SJ pulse surveys

If you decide to install SJ Pulse to capture the free 100 points, check to see how many surveys are generally available to you each day you log in. If the answer is not many, consider uninstalling after the 30-day locking period. 

6. Use the Survey Junkie app

Earning potential: 100 points 

Using the Survey Junkie app increases the likelihood that users will engage with the platform, but offers no additional features that aren’t otherwise accessible to browser-based users. 

Survey Junkie offers both mobile and desktop apps, and users can earn an additional 100 free points for having one continuously installed for 30 days. 

Survey Junkie Mobile App Ratings:

  • Google Play (Android): 4.4 out of 5 stars (88,000+ reviews)
  • Apple App Store (iOS): 4.5 out of 5 stars (69,000+ reviews) 

Mobile app users will note that the navigation menu is the same. You can take surveys, view earned points, watch tutorials, read FAQs, and update your profile questionnaires all from the Survey Junkie app.

Survey Junkie App Points

Survey Junkie App Survey

🔍 Reviewer’s Note:

In our experience, having both the mobile and desktop versions of Survey Junkie installed is the easiest way to ensure maximum engagement. Top earners will need to take surveys nearly every day to reach the figures cited by Survey Junkie, and having easy access on a plethora of devices is the most simple way to accomplish that. 

7. Bonus point promos 

Earning potential: 10,000 points (or more)

Members can earn bonus points during monthly promotions by completing a predetermined number of surveys each day within a predetermined window of time.

survey junkie point bonus promo

These promotions are a terrific way to increase your earnings while taking part in a fun challenge.

How to Redeem Points

Earned points appear on the left-hand side of your account. You can click “Lifetime Points” to view your earning history and see how many points you have left to earn before you can redeem them for Survey Junkie rewards.

Note: You will need to verify your identity before redeeming a reward. The process is simple and took me less than 10 minutes to complete. 

survey junkie id verification process

To verify your identity you’ll need to

  • Take a picture of the front and back of your driver’s license or government I.D.
  • Take a selfie to confirm it is your ID. 

Every 500 points you earn with Survey Junkie is worth $5. Once you reach at least 500 points, you can cash out through PayPal, exchange your points for e-gift cards, or transfer your earnings straight to your bank account. (This is a welcome reduction from the 1,000 points previously required by Survey Junkie to cash out.)

E-gift cards and bank transfers are available to U.S. participants only. 

how to redeem survey junkie points

If you choose an e-gift card, you can only redeem your rewards in $5 increments. To redeem your rewards via PayPal or a bank transfer, you’ll need to cash in your entire earnings. You can’t receive partial payouts. 

Your gift cards will never expire, so you can use them whenever you want. I personally cash out to PayPal as soon as my balance exceeds $5 in case anything were to ever happen to my account. 

Pros of Survey Junkie

Survey Junkie’s intuitive interface, helpful FAQs, and email notifications make it an easy way to earn some extra money.

Simple and easy to use

Some survey sites offer a variety of different ways to earn points, like watching videos or playing games. Survey Junkie is straightforward: complete surveys, earn rewards. The conversion is simple as well; every 500 points is worth $5.

Unlike many survey sites, Survey Junkie also has a clean, intuitive interface that’s easy to use. Even if you’ve never signed up for an online survey site before, it won’t take long to learn your way around the platform. Additionally, you don’t need any special skills or software to complete online surveys, making it an accessible way for most people to earn extra money.

Email notifications

When you qualify for new survey opportunities, Survey Junkie will notify you via email. This makes it so you don’t have to worry about constantly checking your account or missing a chance to earn rewards.

If you complete the screening questions and don’t qualify, or if the survey is already full, then you’ll still earn a few points — you’ll never walk away empty-handed.

Flexible rewards options

You have three options for cashing in your Survey Junkie rewards:

  1. PayPal
  2. Bank transfer
  3. Electronic gift cards

Other sites may require payment by a check in the mail or e-gift card. But with Survey Junkie, you get to choose the option that’s most convenient for you.

Relatively low payout threshold

You need $5 in points in order to cash out your earnings with Survey Junkie. That’s on the lower end compared to other common survey sites. While some only require $3 or $5 to redeem rewards, others have a minimum payout of $20 or even $50.

For many new members, it shouldn’t take longer than two or three weeks to reach the payout threshold. Others may reach it in just a few days.

Good customer service

If you have a question, Survey Junkie makes it easy to ask for help. Just click “Help” on the top navigation bar and you’ll be taken to its frequently asked questions page.

Questions are broken up into categories such as membership, surveys, points, and redemption. If you can’t find what you’re looking for, click the “Customer Support” link below the FAQs to fill out a short form. Someone from the Survey Junkie team will reach out to you within 48 hours.

Cons of Survey Junkie

Survey Junkie isn’t right for everyone. Here are the things that might hold you back.

Redundant questions

As with most survey sites, you’ll probably answer the same types of questions over and over. Some of this can be avoided by accurately completing your profile information. However, you may end up answering the same questions multiple times only to find you don’t qualify for certain surveys.

Frequent disqualification

As previously stated, members typically only qualify for 1 out of 5 surveys. That means you’ll probably spend a fair amount of time answering qualifying questions and being turned away anyway.

You’ll still earn a few points, usually between 2 and 7, even if you don’t get to participate in the survey. That’s the equivalent of $0.02 to $0.07.

If you don’t fit the consumer profile it’s looking for, then you may qualify for even fewer surveys. You could go a few days or even weeks without receiving a new survey opportunity.

User complaints

The most common complaints users have about Survey Junkie involve difficulties cashing out their earnings. For some, it’s because Survey Junkie couldn’t verify their identity. Some users say they tried to cash out their earnings but never received a gift card. Others complain that their account was marked as fraudulent and they were banned from the site. 

The best way to prevent being flagged for fraud is to provide consistent answers in all your responses. If your profile says you make $50,000 to $60,000 per year, but you respond to a survey that you make $70,000 to $80,000 per year, Survey Junkie may catch the discrepancy and think you’re trying to game the system.

Remember, Survey Junkie is a legitimate company. If you have trouble redeeming your earnings, reach out to customer support and ask for help. You should hear back within 48 hours.

Limited earning potential

As is the case with any survey site, you won’t get rich using Survey Junkie. It’s very upfront about this fact on its site. There are lots of ways to make money online that pay more than surveys.

However, if you’re looking for a way to earn some cash for extra spending money, surveys can still be a good option.

Related: 30 Practical Ways to Make $500 Fast

Alternatives to Survey Junkie 

Survey Junkie is pretty good at achieving its core mission — connecting users with relevant surveys. But if you’ve run out of surveys to take, dislike the platform for one reason or another, or are having trouble logging in to your account, there are several similar survey sites available to you. 

Branded Surveys 

More narrow in focus, Branded Surveys only offers surveys as a means for earning rewards. That said, one of the perks of the platform is its loyalty program, Branded Elite. Users can earn Bronze, Silver, and Gold badges for consistent use, unlocking bonus points for each survey taken. There’s also a referral program where member-users can refer members for additional points. Overall, it’s one of the highest-paying platforms on the web. 


The largest paid survey site on the web, Swagbucks has paid users nearly $1 billion since its inception in 2008. The biggest perk here is that Swagbucks offers a large number of ways to earn points and rewards beyond just taking surveys. Users can earn additional rewards through their cash back program, large coupon database, and Discover Deals. They also offer an unlockable free $10 bonus after making an eligible purchase. 

Ipsos iSay

A personal favorite of mine, Ipsos iSay is similar to Survey Junkie in that they excel at their core offering: surveys. It’s very easy to use, and it’s a good supplement to Survey Junkie if you simply want to qualify for more surveys and don’t need other fancy features. Plus, the surveys are hosted on the iSay platform, so there are fewer redirects and I come across fewer broken surveys.


branded surveys logo


swagbucks Logo


survey junkie logo

US, Canada, and UK US + International  US, CA, UK, and AU
Surveys only Multiple ways to earn Multiple ways to earn
 Bonus program  No bonus program  No bonus program
Email notification control  No email customization No email customization
$5 min. to cash out $3 min. to cash out  $5 min. to cash out

$1 sign-up bonus

$10 sign-up bonus

$1.70 sign-up bonus


Who is eligible to use Survey Junkie?
  • Anyone at least 18 years of age.
  • Must reside in the United States, Canada, Australia, or the United Kingdom.

*** Redemption options and product features may vary by region.

Is Survey Junkie safe?

Just because a site like Survey Junkie is legitimate doesn’t necessarily mean it’s safe. Fortunately, Survey Junkie is both safe and legitimate.

Survey Junkie aggregates user responses before sharing them with third parties. According to its privacy policy, “Aggregated data does not include personally identifiable information.” That means your name, email, and other personal information won’t be passed on to third parties.

Furthermore, all of the information shared by Survey Junkie’s 20 million members is fully encrypted, adding a layer of protection in the event of breach or data loss. 

If you’re concerned about sharing your bank information to transfer your earnings to your account, then you can opt for secure payment through PayPal or an e-gift card instead.

Does Survey Junkie work?

Yes, the Survey Junkie app and website are legitimate platforms for taking paid online surveys. Users are redirected to third-party websites to take surveys and then sent back to their Survey Junkie dashboard after completion.

How does Survey Junkie pay you?

Once you’ve reached the 500 point ($5) cashout threshold. Users can choose to receive payment via PayPal, bank transfer, or through electronic gift cards. Some payment methods are not available in all locations.

How do I reach Survey Junkie customer service?

If you have a problem, there are several ways to get help. First, start by checking the SJ FAQs to see if your question is already answered. If you don’t see an answer to your question, you can fill out this Contact Us form.

Does Survey Junkie have any issues?

Like any survey site, commonly found complaints on Reddit or review forums cite a general lack of available surveys over time. It’s also not uncommon to run into the occasional broken survey (broken navigation, frozen browser, visible source code, etc.). You may be forced to force-quit the survey in your browser and return to your dashboard.

If so inclined, jot down the Survey ID number for that particular survey (found on your Survey Junkie dashboard) and send their customer support an email so they can remove that survey from their database.

Survey Junkie in Review: Is It Worth Your Time?

One of the most common complaints about survey sites is that the payouts aren’t worth the time spent completing surveys. But it really depends on the number of surveys you qualify for, your goals, and what you think your time is worth.

If you need to make money fast or want to earn a few hundred dollars per month, you won’t accomplish either by taking online surveys. However, if you just want an easy way to make a few extra dollars while watching TV or on your lunch break at work, then you might find Survey Junkie to be well worth the minimal effort required.

While it won’t allow you to quit your day job, Survey Junkie is a safe and legitimate way to make a little extra money each month. It’s free to sign up, so you don’t lose any money if it doesn’t work out. If you find that Survey Junkie isn’t a good fit, then you can easily unsubscribe from the emails or contact customer support to permanently delete your account.


Ben Huber

Hi! I'm Ben. A personal finance nerd on a mission to help DollarSprout readers make and save more money. A quoted contributor for Business Insider,, Discover, Intuit, MSN, NBC News, Yahoo Finance and more, I work to help others live their financial best life.

Dave DeClark
Dave DeClark

I just joined and I am enjoying the surveys so far. I have already cashed in my points for real money.


How long does it take to cash out?


It varies. I started on April 5th and cashed out on the 13th. I did it again and just cashed out today for $13. It depends on if you do multiple surveys a day, etc.

Joseph Marhefka
Joseph Marhefka

I understand that there are times that after answering a few questions you do not qualify for a survey, but my peeve is there are many times I do not qualify as soon as I click on to do a survey (no questions asked). Generally, I have been doing quite well, but not qualifying as soon as I click on bugs me.


I don’t have a problem with not qualifying as soon as I click on the survey, it just means that you didn’t meet their criteria, and you still get a couple of points for trying. What gets me is clicking on a survey, not answering any questions, and getting the disqualified banner stating that you did something wrong and to answer honestly next time. What! I never even answered anything. Are these companies just so cheap that they don’t want to give you the lousy two cents?


My main problem so far is that it hasn’t given me new surveys for several days. It was a relatively good survey site, and I might’ve been able to cash out after a week or so, but it’s completely unusable as of right now because I haven’t gotten any new surveys.


It’s simple to use, but lately I’ve been right at the end of a survey where they ask their demographic questions, and I’ve just spent 10-15 minutes on it, but then it doesn’t redirect me back so I can get my points. I’ve missed out on two 45-50 point surveys because of this. That’s missed money. 🙁


I have been answering surveys for about 8 days and have already cashed out 3 times. It’s easy and it’s fun (and it’s real money). Just be honest and answer truthfully and you can make some extra cash fast. Thank you Survey Junkie!

Joseph Marhefka
Joseph Marhefka

While I know Survey Junkie is a pass-through for many surveys, I find it hard to understand how a survey can just come up on my screen, but then I am told I can’t do it because it is full. The other interesting thing I’m getting lately is that I click on a survey but then I am told I can not do it because I answered something wrong. They paid well at first but the payouts seem to be getting lower now.


I’ve been doing surveys at my desk for about 3 days and cashed out $10 already. It sucks when half the surveys are 1-3 points because I often don’t qualify, but the few where I do add up quick! I’m hoping to hit another payout in the next 3 days.

McKinley Jordan
McKinley Jordan

From the comments I saw above, I think I would love to do surveys to make extra cash. I can start today since I pretty much always have free time (and have always had ideas to help companies improve their products). Ready to start making some money!


This is a great way to earn a little extra money — and it’s fun!


It does take a little while to make enough money to withdraw it, but in a couple of weeks, I have made about $60. Some surveys are more tedious than others, but it’s a good thing to do in your spare time for a little pocket change.

Dan Williams
Dan Williams

How long does it normally take to receive your gift cards? I requested a Walmart gift card 11 days ago and I have not yet received it.

Hmm — I believe the gift card delivery is generally instant/within a few minutes after email verification — you may want to reach out to their support to inquire about the status of it (it should be there by now I would believe).


Are there certain age limitations regarding which surveys can be taken or are they wide open about age? I also live overseas — does that make a difference in taking all, or some, of the surveys?

Jay Glover
Jay Glover

I was able to cash out one time, then I tried to cash out again, and now it is saying that I have to contact customer support to verify my account.

That’s pretty standard. Shouldn’t take more than a few minutes!


I’m having the same problem. Was your issue ever resolved with customer support?

Ronald Larry
Ronald Larry

I just started doing surveys this month and I’ve already earned 2 $20 gift cards to Walmart (and got them quickly in my email, which was great). Now, I’ve earned another $25 and tried to redeem it, but it says I have to contact customer support to verify the account to redeem it. I’ve emailed them, and now they’re saying a verification call is required. They say it could take up to 7 days…then they asked me if I want to delete my account? Of course I don’t want to delete my account, I earned another $25. Has anybody experienced this? Is this a scam?

Hey Ronald,

That’s pretty normal for the industry — they have protections in place that keep people from redeeming too many cards, too quickly. After you redeem your first few, it’s not uncommon for them to verify you’re a real-human user before releasing further earnings.

Hope that helps clarify things!

– Ben


I’ve tried Survey Junkie along with other such sites. They are legit but, if making $2 an hour (if even that) is worth your time then there is a problem! There are better ways to make money online!


I wish they didn’t have to call me to verify my account so I can cash out (because I do not answer calls that I cannot identify)! They called me last week, and I saw the call, but had no idea who it was and I missed it.

No way to call them back as the message says “we will be in touch with you on our next business day.” Well, there are still a few hours left today, so we will see. Also, I got a robocall today that I answered because I thought it was Survey Junkie (but it was a recording stating that I was eligible for a medical brace — lucky me!).

Paul Miller
Paul Miller

I just wanted to say that I’ve racked up a little over $40 on Survey Junkie so far.

I cashed out via direct deposit to my prepaid debit card on Friday. It is 9:45 PM on Monday and it was just loaded to my card. (It’s my first cash out.)

Survey Junkie is legit! (P.S. Anything $50 and over takes customer support approval.) Don’t know if I’d go that far. Peace.


Great review Megan. 😀

I have tried Survey Junkie in the past, but it was very hard to reach the threshold.

Currently, I am using Survey Time and Swagbucks and they work great!

Cindy Kaleal
Cindy Kaleal

I used this site for 3 years. I took a break for a few short months. I started back up and now I cannot redeem any points. I have been trying to get hold of them for over a month, to no avail. I have called, used the “help” line and I have emailed them. I just want to redeem my points!
Do you know of any other way to solve this issue?


I’m in Canada. I started with Survey Junkie in July and now have $5.00 to redeem. They want to verify my account by having me send them via email attachments my government photo ID and a selfie. They say it’s the only option. Is this legit? I am really hesitant because all the information is on that ID. Name, address, signature, and picture. Any thoughts on what I should do?

Hey Jenny,

This is normal, albeit any time you give someone your ID it’s best to be wary. This industry is fraught with fraud but Survey Junkie does require a government ID to cash out.

Hope that helps,


I am surprised that you would encourage someone to upload their ID and a selfie. What is Survey Junkie’s obligation to the member when their data is hacked?

We’re not necessarily encouraging or dissuading anyone from sharing their private information. As a US based company, Survey Junkie is subject to all the same privacy and data protection laws that any other major US corporation is. (Namely the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act, and the Federal Trade Commission Act.)

Their obligation to protecting that information (and subsequent failure to do so), would open themselves up to an enormous lawsuit they would almost certainly lose, should it be shown they were negligent in their duty to uphold the law.

Each potential user of the platform should decide for themselves whether or not sharing their personal information is worth it in exchange for the opportunity to make extra money taking surveys.

Linda Turley
Linda Turley

I tried Survey Junkie, and when I tried to redeem my points it was a disaster. I was told to upload a picture of my state ID (front and back). After that, I was guided to copy a link to my phone and take a picture of myself.

After all that, I was told my ID couldn’t be verified, so I was put in a call queue, and never received a call back. Sounds like fraud to me on the nickel and dime scale.

Suzanne Reed
Suzanne Reed

I’m up to over $50 earned and can’t redeem for anything and keep getting the message “code is incorrect – try again later”. Has anyone gotten past this?

Lois Thurman
Lois Thurman

I have NEVER had any problems being paid by Survey Junkie. You have to meet the necessary requirements to be paid. Often times, survey takers do not meet the requirements. Survey Junkie makes it right, just contact support.


I have done some surveys and have cashed out. I have two problems. One it will take you 20 times before you can get a survey that awards you points. Most of the time you will be kicked back instantly and given a few points. Two, and this really pisses you off, you will finish a survey and frequently it brings you back and says you didn’t qualify. Here’s you 3 pts instead of 150 pts. They just stole your time and answers. That sucks.


I agree with you Eric, this has happened to me too many times. I have contacted Survey Junkie and their customer service infrequently does anything to help. Another pet peeve I have is that I will click on a survey that is supposed to take six minutes, but when I get to the survey it states that it takes twenty minutes.


Is it safe using the bank transfer method to redeem points?

Diane M Conca
Diane M Conca

I received a cashier’s check today for $1960.00 supposedly from Survey Junkie and the name Paul Donald as remitter. I was told to deposit this check, keep $400.00, and then buy gift cards in the amount of $1500.00 (which I should then send the info on the cards to Is this on the level or just a scam?

Scam — anything that gives you upfront cash and asks to purchase gift cards and then send the info is virtually always a scam (the cashier’s check will bounce and then you’ll be out $1500 you used to purchase the cards).


I just want to add that Survey Junkie have events where you earn $5. You must complete 3 surveys worth 20 points or more for X amount of days in a fair time period. Since I joined in February I made over $190. Easy. Free money.


Glad to hear that all of my frustrations have been experienced by others. Just found out from Survey Junkie that there are over 20 million users so the odds of winning these 100,000 point payouts are slim! Also I have been doing the $5 payouts that Shalyn references since I joined. I was just told by Survey Junkie that not every user gets an invitation to be part of these promos. I never got notified of the current one so I contacted customer service and was told this. I will say that their customer service has improved. They actually read your request instead of looking for keywords and giving you a canned response.


This used to be a really good survey app but now it seems insanely hard to qualify for a survey. Just so much time wasted. Maybe 1 in 6 surveys I qualify for. I use to do much better when I first started. Maybe they have too many survey takers and not enough surveys to go around.

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