Survey Junkie Review 2020: Legit or Too Good to Be True?

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If you’ve read other Survey Junkie reviews, you’ve likely heard that it’s a great way to make “easy money” online. And while that may be partly true, that doesn’t mean it’s a good fit for everyone.

For example, if your goal is to make a lot of money, save for a major goal like buying a house, or if you’re looking for a way to make ends meet, then taking online surveys might not be your best option.

However, if your time is limited and you want to earn some extra spending money while riding the subway to work, watching Netflix, or waiting in line at the grocery store, then Survey Junkie may help you accomplish that.

What Is Survey Junkie?

Survey Junkie is a free online community that pays its users for completing online surveys. According to the site, their mission is to “connect your voice to big brands — helping shape our world.”

In other words, well-known companies pay Survey Junkie to research their target audience and test new product ideas. That way they don’t waste money creating products and services that may fail. You get to help shape product ideas, and in return for your help, Survey Junkie passes along some of its earnings to you.

$5 Minimum Payout Surveys typically pay between $0.50 and $3 each
DollarSprout Rating Easy way to earn extra money, but not a reliable income

Survey Junkie offers a simple way to take paid online surveys. Most surveys take 1-20 minutes and are worth 10-90 points. Once you reach a minimum of 1,000 points, you can redeem your earnings for PayPal cash or electronic gift cards.

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Pros

  • Free and simple to create an account
  • No special skills needed, nothing to install
  • New surveys constantly available, notification by email when eligible
  • Flexible payment options via PayPal or electronic gift cards
  • Earn points for answering screening questions
  • Extensive FAQ and good customer support

Cons

  • With no Survey Junkie app for mobile, surveys are designed to be done on a computer
  • Survey questions are sometimes redundant
  • You may not qualify for some surveys

Is Survey Junkie Legit?

First, let’s discuss what makes a survey site legitimate: a positive history, real ways to earn money, and no shady tactics.

Survey Junkie was founded in 2011 in Glendale, CA. The company is accredited by the Better Business Bureau and currently has a B rating. According to the BBB website, the reason for their rating is that they have over 280 complaints from customers, all of which appear to be resolved.

They also have a 4.5-star rating on Trustpilot. With a combined total of more than 12,800 reviews, Survey Junkie has an overall positive track record.

Their website honestly states, “You will NOT get rich by taking surveys,” and thousands of users report earning real money with their surveys.

How much does Survey Junkie pay?

Surveys typically pay between $0.50 and $3 each. If you qualify for and complete three surveys each week, then you could earn an easy $1.50 to $12 per month for a few minutes of your time. If you qualify for the occasional product testing or focus group, then you could make an additional $5 to $150 for each one you participate in.

There’s no way to accurately determine the number of surveys you’ll qualify for or how much money you can make. It depends not only on your demographic information, but also the companies Survey Junkie is working with as well as the products and services they’re testing. 

Based on this information, Survey Junkie is a legitimate way to make extra money in your spare time, especially if you don’t have much time to dedicate to a side hustle and you like sharing your opinions.

Is Survey Junkie Safe?

Just because a site like Survey Junkie is legitimate doesn’t necessarily mean it’s safe. However, Survey Junkie is both.

Survey Junkie aggregates user responses before sharing them with third parties. According to their privacy policy, “Aggregated data does not include personally identifiable information.” That means your name, email, and other personal information won’t be passed on to third parties.

If you’re concerned about sharing your bank information to transfer your earnings to your account, then you can opt for secure payment through PayPal or an e-gift card instead.

How Does Survey Junkie Work?

Now that you know Survey Junkie is legit and how you can earn money, let’s talk about the specifics: how to sign up, earn Survey Junkie rewards, and redeem them for cash and gift cards.

Create your free Survey Junkie login

Signing up with Survey Junkie is free and only takes a few minutes. You can use your Facebook or Google account to create your Survey Junkie login or manually enter your email. Within a few minutes, you should receive an email to confirm your new account. Then you can log in to Survey Junkie and start earning rewards.

Survey Junkie Login Confirmation

Earn Survey Junkie rewards points

Survey Junkie offers several ways to earn rewards. You can complete your profile questionnaires, take paid surveys, phone surveys, test products, or join online and in-person focus groups.

The estimated potential earnings cited below are based on a combination of factors including our personal experience, what Survey Junkie claims you will earn, and the experiences of other Survey Junkie users. Actual earnings may vary.

Take surveys

How Much You Can Earn: 1 – 150 points (1,000 points = $10 USD)

The main way to earn rewards with Survey Junkie is by completing online surveys. When you log in to your Survey Junkie account, your available surveys will be listed on your dashboard. Each listing includes the number of points the questionnaire is worth and how long it should take to complete.

Survey Junkie Online Surveys

Selecting a survey from this dashboard redirects you to a third-party site. Each client that hires Survey Junkie has a slightly different site: how it looks, how it asks questions, etc.

The first screen typically asks qualifying questions to confirm that you match the survey demographics. If you do, you’ll see a message with an invitation to participate.

Survey Junkie Survey Invitation

If you don’t qualify, Survey Junkie typically awards you a few points for answering the screening questions. Similarly, if you do qualify but the survey already has enough participants, you’ll still get a few points for trying.

Survey Junkie Survey Full

When new surveys become available, Survey Junkie will send an email to let you know. They include the time it should take and the number of points you can earn so you don’t have to visit the site to decide if it’s worth it.

Survey Junkie Email Notification

Related: 17 of the Best Places to Take Paid Online Surveys

Complete phone surveys

How Much You Can Earn: $5 – $100

Phone surveys work similarly to the online questionnaires, except they’re done over the phone with a researcher. First, you’ll be invited to complete a short survey online. Then a researcher will call and ask you about your experience with the product or service.

These aren’t available often — typically once a month or less.

Test products

How Much You Can Earn: $5 – $50

Product-testing opportunities are available once a month or less depending on whether or not you qualify for current studies. If you’re chosen to test a product, you’ll first complete a brief online survey.

Once you finish, you’ll receive a free product in the mail to use and keep. After a set amount of time, Survey Junkie will ask you to complete a more in-depth survey about the product and your experience using it.

Related: 13 Ways You Can Get Paid to Test Products at Home

Join focus groups

How Much You Can Earn: $25 – $150

Focus groups are conducted both in person and online. Similar to other opportunities available on Survey Junkie, you’ll first need to complete a short survey. If you qualify, you’ll receive an invitation to the panel.

For online focus groups, you may need a webcam in order to participate. You’ll agree to a set time, then have a call to discuss the product or service with other users. Both in-person and online focus groups take place once a month or less, and they’re the highest-earning opportunity available with Survey Junkie.

Related: 15 Legit Paid Focus Groups You Can Sign Up for Today

Add the Survey Junkie Pulse browser extension

You can earn additional points by installing the Survey Junkie Pulse browser extension and leaving it installed for at least 30 days. SJ Pulse analyzes your search history and connects you with additional surveys based on your interests.

Once you install the SJ Pulse extension, browse as you normally would. You’ll receive a notification as soon as a new survey opportunity becomes available. 

The Survey Junkie site and SJ Pulse operate independently. Therefore, you won’t see the same surveys on both platforms.

The extension doesn’t collect personal information such as bank details or passwords, and you don’t need to be logged into your Survey Junkie account to use it.

Related: 17 Best Cash-Back Apps and Browser Extensions You Need to Have

Redeem your rewards

Your points appear on the left-hand side of your account. You can click “lifetime points” to view your earning history and see how many points you have left to earn before you can redeem them for Survey Junkie rewards.

Survey Junkie Rewards Dashboard

Every 1,000 points you earn with Survey Junkie are worth $10. Once you reach at least 1,000 points, you can cash out through PayPal, exchange your points for e-gift cards, or transfer your earnings straight to your bank account. E-gift cards and bank transfers are available to U.S. participants only.

If you choose an e-gift card, you can only redeem your rewards in $5 increments, such as $5, $15, or $20 at a time. To redeem your rewards via PayPal or a bank transfer, you’ll need to cash in your entire earnings. You can’t receive partial payouts. 

Your gift cards will never expire, so you can use them whenever you want.

The Survey Junkie App

If you prefer to take surveys and earn your rewards on the go, you’ll want to download the Survey Junkie app. Like the website, the app is intuitive and easy to use.

The navigation menu is the same. You can take surveys, view your points, watch tutorials, read FAQs, and update your profile questionnaires all from the Survey Junkie app.

Survey Junkie App Points

Survey Junkie App Survey

Related: 13 Easy Side Hustle Apps to Make Money in Your Spare Time

Benefits of Survey Junkie

Survey Junkie’s intuitive interface, helpful FAQs, and email notifications make it is an easy way to earn some extra money.

Simple and easy to use

Some survey sites offer a variety of different ways to earn points, like watching videos or playing games. Survey Junkie is straightforward: complete surveys, earn rewards. The conversion is simple as well; every 1,000 points is worth $10.

Unlike many survey sites, Survey Junkie also has a clean, intuitive interface that’s easy to use. Even if you’ve never signed up for an online survey site before, it won’t take long to learn your way around the platform. Additionally, you don’t need any special skills or software to complete online surveys, making it an accessible way for most people to earn extra money.

Email notifications

When you qualify for new survey opportunities, Survey Junkie will notify you via email. This makes it so you don’t have to worry about constantly checking your account or missing a chance to earn rewards.

If you complete the screening questions and don’t qualify, or if the survey is already full, then you’ll still earn a few points — you’ll never walk away empty-handed.

Flexible rewards options

You have three options for cashing in your Survey Junkie rewards:

  1. PayPal
  2. Bank transfer
  3. Electronic gift cards

Other sites may require payment by a check in the mail or e-gift card. But with Survey Junkie, you get to choose the option that’s most convenient for you.

Relatively low payout threshold

You need $5 in points in order to cash out your earnings with Survey Junkie. That’s on the lower end compared to other common survey sites. While some only require $3 or $5 to redeem rewards, others have a minimum payout of $20 or even $50.

For many new members, it shouldn’t take longer than two or three months to reach the payout threshold. Others may take less than a month.

Good customer service

If you have a question, Survey Junkie makes it easy to ask for help. Just click “help” on the top navigation bar and you’ll be taken to their frequently asked questions page.

Questions are broken up into categories such as membership, surveys, points, and redemption. If you can’t find what you’re looking for, click the “customer support” link below the FAQs to fill out a short form. Someone from the Survey Junkie team will reach out to you within 48 hours.

Survey Junkie FAQs

Drawbacks of Survey Junkie

Survey Junkie isn’t right for everyone. Here are the things that might hold you back.

Redundant questions

As with most survey sites, you’ll probably answer the same types of questions over and over. Some of this can be avoided by accurately completing your profile information. However, you may end up answering the same questions multiple times only to find you don’t qualify for certain surveys.

May not qualify for surveys

According to Survey Junkie, members typically qualify for 1 out of 4 surveys. That means you’ll probably spend a fair amount of time answering qualifying questions and being turned away anyway.

You’ll still earn a few points, usually between 1 and 4, even if you don’t get to participate in the survey. That’s the equivalent of $0.01 to $0.04.

If you don’t fit the consumer profile they’re looking for, then you may qualify for even fewer surveys. You could go for days or even weeks without receiving a new survey opportunity.

User complaints

The most common complaints users have about Survey Junkie involve difficulties cashing out their earnings. For some, it’s because Survey Junkie couldn’t verify their identity. Some users say they tried to cash out their earnings but never received a gift card. Others complain that their account was marked as fraudulent and they were banned from the site. 

The best way to prevent being flagged for fraud is to provide consistent answers in all your responses. If your profile says you make $50,000 to $60,000 per year, but you respond to a survey that you make $70,000 to $80,000 per year, Survey Junkie may catch the discrepancy and think you’re trying to game the system.

Remember, Survey Junkie is a legitimate company. If you have trouble redeeming your earnings, reach out to customer support and ask for help. You should hear back within 48 hours.

Limited earning potential

As is the case with any survey site, you won’t get rich using Survey Junkie. They’re very upfront about this fact on their site. There are lots of ways to make money online that pay more than surveys.

However, if you’re looking for a way to earn some cash for extra spending money, surveys can still be a good option.

Survey Junkie Review in Summary: Is it Worth Your Time?

One of the most common complaints about survey sites is that the payouts aren’t worth the time spent completing surveys. But it really depends on the number of surveys you qualify for, your goals, and what you think your time is worth.

If you need money now or want to earn a few hundred dollars per month, you won’t accomplish either by taking online surveys. However, if you just want an easy way to make a few extra dollars while watching TV or on your lunch break at work, then you might find Survey Junkie to be well worth the minimal effort required.

While it won’t allow you to quit your day job, Survey Junkie is a safe and legitimate way to make a little extra money each month. It’s free to sign up, so you don’t lose any money if it doesn’t work out. If you find that Survey Junkie isn’t a good fit, then you can easily unsubscribe from the emails or contact customer support to permanently delete your account.

$5 Minimum Payout Surveys typically pay between $0.50 and $3 each
DollarSprout Rating Easy way to earn extra money, but not a reliable income

Survey Junkie offers a simple way to take paid online surveys. Most surveys take 1-20 minutes and are worth 10-90 points. Once you reach a minimum of 1,000 points, you can redeem your earnings for PayPal cash or electronic gift cards.

Show Hide more

Pros

  • Free and simple to create an account
  • No special skills needed, nothing to install
  • New surveys constantly available, notification by email when eligible
  • Flexible payment options via PayPal or electronic gift cards
  • Earn points for answering screening questions
  • Extensive FAQ and good customer support

Cons

  • With no Survey Junkie app for mobile, surveys are designed to be done on a computer
  • Survey questions are sometimes redundant
  • You may not qualify for some surveys

Author
Megan Robinson

Hi! I'm Megan. I'm a personal finance enthusiast on a mission to help millennial men and women understand and make more money. Along with writing and editing content, I work one-on-one with individuals as a financial and behavioral money coach.

23 comments
Dave DeClark
Dave DeClark

I just joined and I am enjoying the surveys so far. I have already cashed in my points for real money.

Vanessa
Vanessa

How long does it take to cash out?

Bri
Bri

It varies. I started on April 5th and cashed out on the 13th. I did it again and just cashed out today for $13. It depends on if you do multiple surveys a day, etc.

Joseph Marhefka
Joseph Marhefka

I understand that there are times that after answering a few questions you do not qualify for a survey, but my peeve is there are many times I do not qualify as soon as I click on to do a survey (no questions asked). Generally, I have been doing quite well, but not qualifying as soon as I click on bugs me.

Rosen
Rosen

My main problem so far is that it hasn’t given me new surveys for several days. It was a relatively good survey site, and I might’ve been able to cash out after a week or so, but it’s completely unusable as of right now because I haven’t gotten any new surveys.

Joanna
Joanna

It’s simple to use, but lately I’ve been right at the end of a survey where they ask their demographic questions, and I’ve just spent 10-15 minutes on it, but then it doesn’t redirect me back so I can get my points. I’ve missed out on two 45-50 point surveys because of this. That’s missed money. 🙁

Jazbeth
Jazbeth

I have been answering surveys for about 8 days and have already cashed out 3 times. It’s easy and it’s fun (and it’s real money). Just be honest and answer truthfully and you can make some extra cash fast. Thank you Survey Junkie!

Joseph Marhefka
Joseph Marhefka

While I know Survey Junkie is a pass-through for many surveys, I find it hard to understand how a survey can just come up on my screen, but then I am told I can’t do it because it is full. The other interesting thing I’m getting lately is that I click on a survey but then I am told I can not do it because I answered something wrong. They paid well at first but the payouts seem to be getting lower now.

Veronica
Veronica

I’ve been doing surveys at my desk for about 3 days and cashed out $10 already. It sucks when half the surveys are 1-3 points because I often don’t qualify, but the few where I do add up quick! I’m hoping to hit another payout in the next 3 days.

McKinley Jordan
McKinley Jordan

From the comments I saw above, I think I would love to do surveys to make extra cash. I can start today since I pretty much always have free time (and have always had ideas to help companies improve their products). Ready to start making some money!

Sandre
Sandre

This is a great way to earn a little extra money — and it’s fun!

Ramon
Ramon

It does take a little while to make enough money to withdraw it, but in a couple of weeks, I have made about $60. Some surveys are more tedious than others, but it’s a good thing to do in your spare time for a little pocket change.

Dan Williams
Dan Williams

How long does it normally take to receive your gift cards? I requested a Walmart gift card 11 days ago and I have not yet received it.

Hmm — I believe the gift card delivery is generally instant/within a few minutes after email verification — you may want to reach out to their support to inquire about the status of it (it should be there by now I would believe).

John
John

Are there certain age limitations regarding which surveys can be taken or are they wide open about age? I also live overseas — does that make a difference in taking all, or some, of the surveys?

Jay Glover
Jay Glover

I was able to cash out one time, then I tried to cash out again, and now it is saying that I have to contact customer support to verify my account.

That’s pretty standard. Shouldn’t take more than a few minutes!

Ronald Larry
Ronald Larry

I just started doing surveys this month and I’ve already earned 2 $20 gift cards to Walmart (and got them quickly in my email, which was great). Now, I’ve earned another $25 and tried to redeem it, but it says I have to contact customer support to verify the account to redeem it. I’ve emailed them, and now they’re saying a verification call is required. They say it could take up to 7 days…then they asked me if I want to delete my account? Of course I don’t want to delete my account, I earned another $25. Has anybody experienced this? Is this a scam?

Hey Ronald,

That’s pretty normal for the industry — they have protections in place that keep people from redeeming too many cards, too quickly. After you redeem your first few, it’s not uncommon for them to verify you’re a real-human user before releasing further earnings.

Hope that helps clarify things!

– Ben

Larry
Larry

I’ve tried Survey Junkie along with other such sites. They are legit but, if making $2 an hour (if even that) is worth your time then there is a problem! There are better ways to make money online!

Mallory
Mallory

I wish they didn’t have to call me to verify my account so I can cash out (because I do not answer calls that I cannot identify)! They called me last week, and I saw the call, but had no idea who it was and I missed it.

No way to call them back as the message says “we will be in touch with you on our next business day.” Well, there are still a few hours left today, so we will see. Also, I got a robocall today that I answered because I thought it was Survey Junkie (but it was a recording stating that I was eligible for a medical brace — lucky me!).

Paul Miller
Paul Miller

I just wanted to say that I’ve racked up a little over $40 on Survey Junkie so far.

I cashed out via direct deposit to my prepaid debit card on Friday. It is 9:45 PM on Monday and it was just loaded to my card. (It’s my first cash out.)

Survey Junkie is legit! (P.S. Anything $50 and over takes customer support approval.) Don’t know if I’d go that far. Peace.

Marigold
Marigold

Great review Megan. 😀

I have tried Survey Junkie in the past, but it was very hard to reach the threshold.

Currently, I am using Survey Time and Swagbucks and they work great!

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