29 Best Mystery Shopper Jobs & Companies

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How would you like to get paid to shop with the best mystery shopping companies?

That’s exactly what thousands of people are doing to earn extra money each month.

The companies that pay these “mystery” shoppers need feedback for their business, and they pay mystery shoppers to collect it.

What Is a Mystery Shopper?

A mystery shopper is a person who’s paid to act like a regular, everyday shopper, and then provide feedback on their experience.

Reputable mystery shopping companies give secret shoppers a list of tasks to complete, such as asking specific questions about a product or receiving a service (e.g. an oil change).

After the tasks have been completed, the mystery shopper reports feedback on things like the store’s cleanliness, the employees’ helpfulness, and other details about their experience.

Companies pay secret shoppers for providing this information. In most cases, they also reimburse shoppers for any expenses incurred.

Related: 12 Best Sites for Taking Paid Surveys

How to Become a Secret Shopper (and Find Mystery Shopper Jobs Near You)

Becoming a mystery shopper is simple. All you do is sign up with the best mystery shopping companies in your area, choose your tasks or assignments, and start shopping.

You can sign up with as many mystery shopping services as you like. The more companies you sign up with, the more opportunities you have to make easy money.

One secret shopper worked for 75 companies (at his peak) and made $14,000 in one year just from performing mystery shops on weekends, during his lunch break, and on the way home from work.

29 Best Mystery Shopping Companies to Work For

Need money now and wondering where to find the best mystery shopper jobs nearby? Check out these companies.

1. Ath Power Consulting

Ath power consulting

Some mystery shopping companies have a wide variety of gigs, while others focus on a certain niche. Ath Power Consulting focuses on the financial and banking industry.

If you complete a mystery shopping gig for them, you’ll likely have to go into a bank and describe your experience. They also have some jobs that involve going into an airport; these are only available if you already have security clearance.

Ath Power Consulting is a member of the Mystery Shopping Providers Association (MSPA) and is an Elite Member for the fifth consecutive year. Their website says they offer more than 10,000 mystery shopping jobs a month and have more than 500,000 mystery shoppers registered.

Unlike some other mystery shopping companies, ath doesn’t pay out right away. They only pay twice a month instead of immediately following a shopping gig.

How it works:

  1. Sign up to work for Ath.
  2. Create an account using your email address.
  3. Fill in your personal information such as your name, address, and demographic details (i.e. race, income, level of education).
  4. Read their privacy policy.

Related: 11 Best Shopping Apps to Save Money on Everything

2. BARE

bare international

BARE hires mystery shoppers to do in-person, phone, customer chat, or video visits. The company was given a Shopper’s Choice award from the MSPA in 2019.

This award is voted on by people who complete mystery shopping jobs, and it means BARE was one of their favorite companies to work for.

When you sign up to work for BARE, you’ll be able to list five area codes in which you want to mystery shop in. This is helpful if you work and live in different area codes and want to maximize your earnings.

How it works:

  1. Sign up to be a mystery shopper.
  2. Choose your language.
  3. Enter your email address.
  4. Pick your country.
  5. Enter your demographic information.
  6. Read the privacy policy and contract.

Related: 41 Real Ways to Make Money from Home

3. Secret Shopper

secret shopper homepage

Secret Shopper is a well-established company that helps clients improve their businesses using mystery shoppers to gather data.

They’ve been around since 1993 and are very credible with many awards, including the MSPA Elite award for 2018. It’s free to sign up, and you set your own hours.

How it works:

  1. Sign up to shop on their website.
  2. Choose your country.
  3. Read and agree to their Shopper Basics rules and guidelines.
  4. Complete the basic certification test that verifies that you read all the rules.
  5. Fill out your personal information, such as your name, address, date of birth, etc.
  6. After entering your personal information, you’ll receive your shopper ID and password. Use your ID and password to log in, then view and schedule available shops to complete.

Related: 18 Ways You Can Get Paid to Shop for Others

4. Market Force

market force mystery shopper job

At Market Force, you’ll complete mystery shop requests for banks, restaurants, and stores. You’ll provide feedback for things such as cleanliness, product selection, and customer service.

Market Force has been awarded MSPA Shopper’s Choice Award, voted on by real mystery shoppers, four years in a row.

How it works:

  1. Create a Shopper Force Account.
  2. Answer several questions about your criminal background.
  3. Sign and date the Terms of the Agreement.

Related: 23 Easy Side Hustle Apps to Make Money in Your Spare Time

5. Pinnacle

pinnacle financial strategies homepage

Pinnacle has been around for 20 years. They assist financial institutions by helping them improve service and sales quality.

Their secret shoppers work solely with credit unions and banks, making it a great choice for anybody interested in finance. It’s completely free to become a mystery shopper with Pinnacle.

How it works:

  1. Click the button that says New Shopper Sign Up.
  2. Enter your email address.
  3. Add your basic personal information, including bank account details (so you can get paid).
  4. Answer demographic questions to help Pinnacle find the best jobs for you.
  5. Agree to the terms.

6. A Closer Look

a closer look mystery shopping company

A Closer Look has won several awards from the MSPA, including the “Elite Company” award for 2018 and the Shopper’s Choice Award in 2019. They specialize in industries such as restaurants, specialty retail, senior living, hotels, and entertainment.

How it works:

  1. Click the red button that says Become a Mystery Shopper.
  2. Provide a current email address.
  3. Once your email has been approved, you’ll receive a link to the application page (the link expires within 48 hours).
  4. You’ll have to fill out personal and demographic information, and write a sample essay with “a minimum of two full paragraphs describing your last casual or fine dining restaurant experience.” This essay will be partially used to determine your eligibility, so try to do a good job on this.
  5. Submit and wait for a response.

7. Quest for Best

quest for the best homepage

Quest for Best provides mystery shopping opportunities in over 40 states in the US, mostly concentrated in the Midwest and Southwest states. You can see their full map here. Their opportunities include things like eating at a restaurant, bowling, and going to a movie theater.

How it works:

  1. Click the Become a Shopper link.
  2. Read the Independent Contractor agreement.
  3. Fill out the Online Shopper Profile, including contact and demographic information such as gender, which languages you speak fluently, if you have camera access to do hidden video shops, and if you have airport security clearance.
  4. If there’s a job in your area, Quest for Best will give you the info for the shop. If not, they’ll store your profile until a shopping opportunity is available for you.

8. IntelliShop

intelli shop homepage

IntelliShop serves an extensive list of over 50 industries, so you’re bound to receive mystery shopping jobs that interest you.

The company also received a 2019 Shoppers’ Choice Award from the MSPA, as chosen by actual mystery shoppers. This means they voted IntelliShop as one of the best mystery shopping companies to work for.

How it works:

  1. Click the button that says “Go” on the Shopper Sign-Up page.
  2. Enter your email.
  3. Read the independent contractor agreement.
  4. Add your basic personal information, including your bank details (so you can get paid).
  5. Complete the demographic questionnaire.
  6. Enter your tax information.
  7. Agree to the terms and contract.

9. Perception Strategies, Inc.

perception healthcare mystery shopping company

Perception Strategies, Inc. focuses on healthcare mystery shops. They’ve performed over 150,00 healthcare mystery shops since 1998.

Their mystery shopping gigs range from calling a doctor’s office to get a quote for a particular service, doing an in-person visit without making an appointment, or completing a full-length doctor’s visit.

This mystery shopping company focuses on giving healthcare providers the feedback they need to make their patients’ experience the best possible. They have a list of the cities and areas where they need mystery shoppers the most.

How it works:

  1. Visit the Shopper Application.
  2. Check out the list of immediate openings.
  3. If your location doesn’t have an immediate opening, you’ll be notified of any that come up once your application is on file.
  4. Fill out the information in the application such as if you’ve ever had a felony or worked for a healthcare provider, and submit.

10. Sinclair Customer Metrics

sinclair customer metrics homepage

Since 1987, Sinclair has helped thousands of businesses improve their overall customer experience. They offer a wide variety of tasks, including video, phone, and in-person mystery shops. Sinclair is a member of the MSPA.

How it works:

  1. To sign up with Sinclair, enter your name and email.
  2. Read the provided Information for Mystery Shoppers document.
  3. Review and agree to the Independent Contractor agreement.
  4. Fill out the secure online application.
  5. Take the Sinclair New Shopper Challenge.
  6. Take the New Shopper Survey.

11. Ipsos (formerly GfK)

ipsos international mystery shopping

If you live outside the US and are looking to mystery shop internationally, check out Ipsos. Your secret shops will be either in person, by phone, through email, or using web chat.

Ipsos secret shoppers perform mystery shops ranging from gas stations to banks to restaurants. You can choose to register for one or both of their platforms — Shopmetrics or Sassie. For even more opportunities, register for both.

Supported countries include:

  • United States
  • Canada
  • Chile
  • Belgium
  • Czech Republic
  • Germany
  • France
  • Italy
  • Hungary
  • Netherlands
  • Slovakia
  • United Kingdom
  • India
  • Thailand
  • Oceania
  • Australia
  • New Zealand

How it works (Shopmetrics):

  1. Sign up here.
  2. Enter your email, country, and ZIP Code.
  3. Enter your address, contact information, and gender.
  4. Fill in more personal details such as height, weight, marital status, occupation, and the type of equipment you have.
  5. Read their agreement.

How it works (Sassie):

  1. Sign up here.
  2. Enter your email address.
  3. Read their contractor agreement.
  4. Fill in the form which asks for contact information, payment method, birthdate, gender, education, and area codes you live in.
  5. Read the privacy policy.

12. BestMark

bestmark homepage

BestMark is one of the largest mystery shopper companies and has been around since 1986. They’re a member of the MSPA and offer 10,000-plus mystery shop assignments each month for restaurants, hotels, and resorts. The payment will differ based on the assignment that you choose.

How it works:

  1. Click the “Sign Up Now” button on the right-hand side of their become a shopper page.
  2. Fill in your basic personal information, demographic questions, work history, ethnicity, and create a password.
  3. Read and agree to the independent contractor agreement, guidelines, and policies.
  4. Once you submit this information, you’ll be able to see which in-person or phone/web mystery shopping gigs are available.

13. Second to None

SecondtoNone

Second to None looks for mystery shoppers for a couple of specific jobs. Right now they’re looking for those who are AARP members or willing to talk to insurance brokers and organizations. Check in often to see when they update their requirements.

How it works:

  1. Apply to be a Second to None mystery shopper.
  2. Fill in your contact information, and create your login.
  3. Submit your application.

14. ACPVIEW

ACPVIEW

ACPVIEW, which stands for a customer’s point of view, does mystery shops for retail, grocery stores, casual and fast food dining options, airports, public transportation, retail banking, and government agencies.

How it works:

  1. Sign up here.
  2. Type in your email address and country.
  3. Read the Services Agreement and Release.
  4. Add your contact and demographic information, and sign the privacy policy.

15. AboutFace

AboutFace

AboutFace has been around for 20 years and is a member of the MSPA. They have an A+ rating from the Better Business Bureau and offer mystery shopping jobs in all 50 states. According to the site, they pay 15% more than the industry average, but their rates aren’t clearly stated.

How it works:

  1. Sign up to be an AboutFace Mystery Shopper.
  2. Type in your contact information.
  3. Read the Independent Contractor Agreement.
  4. Wait to verify your email.
  5. Add information such as your PayPal email address, a picture of your driver’s license, a picture of yourself, and answer a few basic questions.

16. Confero

Confero

Confero offers mystery shopping opportunities in food service, retail, banking, automotive, healthcare, consumer products, airports, movie theaters, theme parks, and tourist attractions.

How it works:

  1. Sign up to be a Confero Mystery Shopper.
  2. Type in your email address and select your country.
  3. Read and agree to the Independent Contractor Agreement.
  4. Fill in your contact and demographic information.
  5. Choose which area codes you live and work in. This will determine what opportunities you get.
  6. Read their privacy policy.

17. Amusement Advantage

Amusement Advantage

Amusement Advantage is a mystery shopping company that pays people to mystery shop at amusement parks, bowling alleys, zoos, museums, aquariums, and other popular attractions. You have to be just as detailed-oriented for these gigs, even though they can be more fun than going to a grocery store.

In some cases, you’re only paid via free admission for the mystery shop assignment and free tickets afterwards. You can earn an extra $5 if you fulfill the mystery shop by 10 a.m. the day after your assignment.

You’ll also earn $20 if you refer new mystery shoppers to Amusement Advantage. The downside is that it takes 30 to 45 days to receive payment, which is longer than other companies. Amusement Advantage is a member of the MSPA.

How it works:

  1. Sign up to join Amusement Advantage here.
  2. Create an account.
  3. Fill in your contact information and birthdate.
  4. Read and agree to the Independent Contractor Agreement.
  5. Submit and see which opportunities are available in your state.

18. SeeLevel

SeeLevel homepage

Mystery shoppers who complete gigs for SeeLevel will find opportunities within the fast food, retail, financial services, and automotive industries. If you want to get a free meal while you complete a mystery shopping job, then you should sign up with SeeLevel. Payments are sent via PayPal. 

How it works:

  1. Register with SeeLevel using your email address.
  2. Fill in your contact and demographic information including birthday, gender, household income, height, weight, and area codes near where you live and work.
  3. Read and agree to their privacy policy and Independent Contractor Agreement.
  4. Submit and wait to hear back.

19. Shopper’s View

Shopper's View

Shopper’s View is a founding member of the MSPA and offers mystery shopping opportunities. They offer mystery shopping gigs with food, retail, and even sporting events.

They also offer telephone mystery shopping gigs, which is perfect if you can’t drive or don’t have regular access to a car. Shopper’s View has an A+ rating with the Better Business Bureau.

How it works:

  1. Start your Shopper’s view profile.
  2. Select your language.
  3. Type in your email address and choose your country.
  4. Fill in the contact and demographic information.
  5. Read and agree to their privacy policy and Independent Contractor Agreement.
  6. Submit your application.

20. iSecretShop

iSecretShop

iSecretShop is available both as an app and on a desktop browser. If you use the app, you can usually fill in all the required information so you don’t have to type everything in separately on a computer.

You can choose from in-person shops, web and phone shops, and polls. Look through the job board once you’ve registered to see the list of available opportunities.

iSecretShop pays via PayPal.

How it works:

  1. Visit iSecretShop’s site.
  2. Fill in your contact and demographic information including gender, number of children, and address.
  3. Read the Terms of Use and Privacy Statement.

21. RBG

RBG

RBG, or RealityBasedGroup, is a member of the MSPA. They offer video, written, phone, and online mystery shopping opportunities. Some of their clients include Goodwill, Texas Roadhouse, Cinnabon, and SportsClips.

They said other clients include department stores, bookstores, banks, gyms, and restaurants. There’s a wide variety of gigs available, so you’re more likely to find something you enjoy.

How it works:

  1. Register with RBG by filling in your email address and selecting your country.
  2. Read the Independent Contractor Agreement.
  3. Fill in your contact and demographic information.
  4. Read the privacy policy.

22. Mercantile Systems Inc.

Mercantile Systems Inc. is a member of the MSPA. They offer mystery shopping opportunities including restaurants, hotels, storage facilities, golf courses, retail, healthcare, and financial service providers.

They pay within 45 days of the assignment being completed, which is a little longer than normal. Shoppers have 24 hours to complete the assignment.

How it works:

  1. Sign up for Mercantile Systems here.
  2. Type in your contact and demographic information.
  3. Sign the Independent Contractor/Shopper Agreement.
  4. Verify your email address.

Mystery Shopping Jobs by Phone

If in-person shopping isn’t your thing, or if you don’t have time to visit stores, then secret shopping by phone may be a better fit for you.

23. Call Center QA

Call Center QA

Call Center QA helps organizations improve the quality and helpfulness of their call centers. This company is a good option if you like chatting on the phone and have excellent reading and writing skills and attention to detail.

You can complete all your calls from home using your landline or mobile phone. They pay $5 per call, and each call and feedback form takes around 15 minutes to complete. You’ll receive payment within seven business days.

How it works:

  1. Fill out the application including basic information questions, education, homeownership, if you own or lease a car, and how you heard about the company.
  2. You must be a resident of the US and be at least 18 years old.
  3. Click submit. You’ll receive further information after completing the application.

24. ARC Consulting

ARC Consulting

With ARC, you’re paid via PayPal per mystery phone call. How much work and pay you receive depends on the opportunities they have available at the time.

The application says they’re hiring from select countries and looking for people who speak a variety of languages.

How it works:

  1. Complete the online ARC Consulting application.
  2. Enter your contact details, PayPal payment information, gender, and birthdate.
  3. Add your login details and submit.

25. Yardi-Matrix

Yardi Matrix

Yardi-Matrix provides a job opportunity for those interested in taking surveys for the commercial real estate industry. If hired, your job will be to call apartment communities pretending to be a renter. The company will provide you with specific questions to ask.

To complete the tasks, you’ll need high-speed internet access and a phone. You’ll be paid $6 per hour with additional pay as follows:

  • $0.50 for completed surveys
  • $0.30 for surveys with a wrong number
  • $0.20 for partially-completed surveys
  • $0.07 for surveys with an answering machine or no answer

Users must complete 75 surveys the first week and 100 surveys each following week. You’ll have to call between the hours of 9 a.m. and 6 p.m. in their surveyed time zones.

How it works:

  1. Send a copy of your current resume to the Yardi Matrix contact.
  2. The company will contact you with further details.

26. Observa

Observa

Observa is a mystery shopping app available on both iPhone and Android devices. You have to download the app to receive mystery shopping gigs.

It has a 4.3 rating from the App Store and a 4.4 rating from the Google Play Store. Their official app description says that payments are between $4 and $20. Payment is made within 24 hours via PayPal. You can also choose to be paid in Bitcoin.

27. Field Agent

Field Agent

Field Agent is a mystery shopping app where you can get assignments once you create an account. Previous companies and assignments include AutoZone, Amazon Fresh Pickup, Walmart convenience stores, and Dollar General’s new DGX store.

Field Agent has a 4.8 rating on the App Store and a 4.0 rating on the Google Play Store.

According to the app description, jobs pay between $3 and $20. The app will review photos and descriptions and pay out two days after you submit them.

28. Merchandiser

Merchandiser

Merchandiser is an app available on both iPhone and Android devices. The app has a 4.3 rating on the App store and a 4.1 rating on the Google Play Store. It’s not exactly a mystery shopping app. The gigs available on Merchandiser are more retail-related, like:

  • Restocking shelves
  • Putting stickers on items
  • Counting inventory, or
  • Setting up promotional displays

Download the app, fill in your information, and wait to get gigs in your area. Shoppers are paid via PayPal, and most gigs take about 15 minutes to do.

29. Gigwalk

Gigwalk

Gigwalk is a member of the MSPA, unlike some of the other apps on this list. The app has a 4.6 rating on the App Store and a 3.7 rating on the Google Play Store.

The app pays via PayPal. According to the site, gigs can take between five minutes to several hours and pay between $3 and $100. Not all gigs are mystery-shopping related. They range from taking pictures of a house for insurance purposes to double checking prices at the grocery store.

You can complete assignments straight from the app, so you don’t have to go home and log onto a computer to complete an assignment.

How to Avoid Mystery Shopping Scams

Our list of mystery shopping companies only includes legitimate options. However, not all companies are as high caliber, and some are complete scams. Here’s what to watch out for.

Only choose from a trusted list of mystery shopping companies.

When searching for reputable mystery shopping companies, make sure you sign up for companies recommended by trusted sources.

Check to see if the company is a member of the MSPA. You can find a list of their member companies here. If they’re not on here, check Trustpilot or the Better Business Bureau. If you don’t see any online footprint, then they’re probably not worth doing business with.

Never wire money.

If you’re asked by a mystery shopping company to deposit a check into your personal account, withdraw the amount in cash, and wire it to a third party, don’t do it. The check is fake, and it’s a scam.

The check may look like it’s gone through and the money has appeared in your account, but it hasn’t officially cleared. It can take banks weeks to uncover a fake check.

Once the fake check is discovered, you’ll likely be held responsible for paying back the bank for the amount you deposited and withdrew. Play it safe and never deposit a check from someone you don’t know if you’re going to wire the money back.

Never pay in advance to become a mystery shopper.

All of the mystery shopping companies listed above are completely free to sign up for, and that’s for a reason. If you ever come across a mystery shopping company that asks you to pay money to join, it’s a scam.

Related: 6 Common Work-from-Home Scams to Look Out For

Find Your Ideal Mystery Shopping Niche

Mystery shopping is a fun side hustle because you can often get free food or be reimbursed for buying specific products. If you already work near a mall, shopping plaza, or busy downtown area, then you don’t have to worry about driving around a lot.

Like most side hustle apps and websites, you can sign up with several different mystery shopping companies to maximize your rewards. This also lets you see which have the highest hourly rate and are worth completing.

Because some jobs take longer than others, it can be hard to gauge which companies are better until you’ve had some experience.

Author
Meredith Helm

Meredith is the founder of Write Your Story: a blog focused on her passion of living a healthy and budget friendly lifestyle. When she's not blogging, you can find her teaching, whipping up a new recipe in the kitchen, or exploring the great outdoors with her husband.

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