7 Best Mystery Shopping Companies to Earn Extra Cash

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Mystery shopping is a flexible way to earn extra cash while getting reimbursed for meals, shopping trips, and even hotel stays. Learn how to find legit opportunities, maximize your earnings, and avoid common scams.

Ben Huber
Written by Ben Huber Last Updated:
Ben Huber
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Want to get paid to shop, eat out, or even stay at a hotel? You might think it sounds too good to be true — but mystery shopping is a real and growing industry worth over $2 billion annually. From evaluating customer service to testing retail experiences, thousands of people use it as a flexible way to earn extra income each month.

Some assignments are as simple as dining at a local restaurant, while others pay shoppers to test drive cars or even evaluate luxury hotels. The best part? You don’t need any special skills — just an eye for detail and a willingness to try something new.

Since 2015, we’ve evaluated dozens of mystery shopping companies to uncover the best opportunities for earning extra cash. In this guide, we’ll show you the top companies that stand out for their diverse assignments, user-friendly platforms, and dependable pay.

Can you start earning immediately? Not quite — but close. Many companies allow you to sign up and start browsing assignments the same day, with payments following task completion. The sooner you start, the sooner you can turn mystery shopping into a fun and rewarding side hustle.

What Is Mystery Shopping?

Mystery shopping is a flexible side hustle where companies pay individuals to evaluate customer experiences at businesses like stores, restaurants, and hotels. Shoppers act as undercover customers, completing tasks such as:

  • Observing customer service at a retail store
  • Dining at a restaurant and assessing food quality
  • Shopping at a grocery store to evaluate cleanliness and checkout speed

Why do companies pay for this? Businesses rely on shopper feedback to identify areas for improvement, train staff, and maintain quality standards.

how mystery shopping works (a step by step graphic of how secret shopper jobs work)

Some shoppers even specialize in high-paying tasks like assessing car dealerships, luxury hotels, or fine dining. While it won’t make you rich overnight, mystery shopping can be a useful side hustle for supplementing your income — and the perks like free meals or reimbursed purchases certainly don’t hurt.

Related: 20 Best Places to Find Small Task or Micro Jobs

How Much Money Do Mystery Shoppers Actually Make?

Mystery shopping can be a flexible way to earn extra income quickly, but how much you make will depend on the types of tasks you complete and how often you take assignments. While earnings vary, here’s a general idea of what you can expect:

  • Quick tasks (e.g., visit a retail store or gas station): $10 to $20 per assignment
  • Moderate tasks (e.g., dine at a mid-range restaurant): $25 to $50
  • High-value tasks (e.g., evaluate a car dealership or luxury hotel): $75 or more

  What Does This Mean for Monthly Income?  

Most mystery shoppers report earning around $200 to $300 per month in their spare time, though consistent work could push that higher. These figures are based on ranges reported by shoppers, feedback from shopping companies, and our own first-hand experience testing these platforms. Actual payouts may vary depending on the complexity of the task, the company’s policies, and your location.

It’s worth noting that payments aren’t instant. Most companies require you to complete tasks and submit reports before processing payouts, which can take a few weeks. However, the flexibility and perks — like free meals, reimbursed purchases, and even occasional free travel — can make it a neat way to ultimately get paid to shop. 

The 7 Best Mystery Shopping Companies Worth Your Time

With so many mystery shopping options out there, it’s tough to know where to begin. Our team has spent years researching and evaluating companies to uncover who hosts the best mystery shopper jobs. After reviewing dozens of platforms, we’ve identified 7 that stand out for their reliability, pay, and task variety. Whether you’re looking for flexible gig job or fun ways to earn perks like free meals, these companies are your best bet.

1. BestMark

Established in 1986, BestMark is one of the nation’s largest mystery shopping and customer experience measurement companies. They offer a variety of mystery shopper jobs across industries such as retail, dining, automotive, and more. Shoppers value their wide selection of assignments and their emphasis on quality service.

  Why BestMark Stands Out  

BestMark offers a diverse range of assignments, including mystery shopping, intercept interviews, and compliance audits. Its expansive client network of well-known brands provides opportunities to explore multiple industries, with detailed reporting resources to help shoppers succeed.

  Key Details  

  • Rating: 4.5/5
  • Pay Range: Varies by assignment; specific details are provided with each task.
  • Task Types: Retail visits, dining evaluations, automotive assessments, compliance audits, and intercept interviews.
  • Payment Methods: Payments via PayPal or check are processed within 3–4 weeks of report approval.
  • Get Started: Visit the BestMark Application Page to sign up as a secret shopper and browse available assignments in your area.

Insider Tip: Focus on automotive evaluations for higher pay and perks like reimbursed expenses — just ensure you carefully follow all task instructions for approval.

2. Intouch Insight

With over 40 years of experience, Intouch Insight has built a reputation as one of the most technologically advanced mystery shopping providers in North America. They offer assignments across industries like fast-food restaurants, retail, grocery, and automotive, providing a variety of opportunities for both new and seasoned shoppers. Shoppers frequently highlight their clear instructions, reliable payments, and helpful support team.

  Why Intouch Insight Stands Out  

Intouch Insight collaborates with major brands such as Chevron and Wendy’s, offering tasks such as evaluating drive-thru wait times, conducting convenience store audits, and assessing customer service at retail locations. The platform provides resources for shoppers, including tips for conducting shops safely and guidance on submitting detailed reports. Conveniently, payments are processed twice a month, ensuring consistent cash flow for mystery shoppers.

Backed by its Elite Member status with the Mystery Shopping Providers Association (MSPA) for 2025, Intouch Insight stands out as a top choice for mystery shoppers looking to earn while providing valuable business insights.

  Key Details  

  • Rating: 4.4/5
  • Pay Range: $10–$200
  • Task Types: Fast-food restaurant evaluations, retail & grocery visits, convenience store assessments, automotive audits, and consumer packaged goods reviews.
  • Payment Methods: Payments via direct deposit or PayPal, processed biweekly.
  • Availability: U.S. and Canada.
  • Get Started: Apply on Intouch Insight to start exploring assignments in industries like dining and retail.

Quick Tip: Focus on fast-food restaurant assignments — they are frequent, easy to complete, and often include free meals as part of the task.

3. Secret Shopper

With over three decades of experience, Secret Shopper is another well-established platform that offers diverse assignments across retail, phone, and online mystery shops. Their flexible scheduling system makes it easy for shoppers to choose tasks that fit their lifestyle, although their payment scheduling is a bit slower than similar mystery shopper jobs. 

  Why Secret Shopper Stands Out  

Secret Shopper provides a user-friendly interface for managing assignments and an in-house support team to assist shoppers with any issues. The platform’s detailed task descriptions and FAQs help ensure success for new users while offering flexibility for seasoned shoppers.

  Key Details  

  • Rating: 4.3/5
  • Pay Range: Typically $15–$40 per assignment, with bonuses for urgent tasks.
  • Task Types: Onsite evaluations, phone assessments, and online mystery shops.
  • Payment Methods: Payments via direct deposit or mailed checks are issued within 4–6 weeks after completing tasks.
  • Get Started: Create an account on the Secret Shopper Sign-Up Page to access assignments like retail audits and event evaluations.

Success Tip: Submit detailed reports promptly to improve your shopper rating and gain access to premium tasks.

4. Market Force Information

Market Force Information is a globally recognized platform with a vast network of over 600,000 shoppers. They offer a wide variety of assignments across industries such as retail, dining, grocery, and entertainment, making them one of the most versatile options for mystery shoppers.

  Why Market Force Stands Out  

Market Force’s mobile app, Eyes On, allows shoppers to claim and manage tasks with ease. The platform’s variety of tasks and user-friendly design ensures that both beginners and experienced shoppers can find assignments that suit their interests.

  Key Details  

  • Rating: 4.3/5
  • Pay Range: $8–$30 per assignment, with bonuses available for urgent tasks.
  • Task Types: On-site visits, video evaluations, and telephone reviews.
  • Payment Methods: PayPal and direct deposit payments are processed monthly, typically within 30 days.
  • Get Started: Sign up on the Market Force Shopper Page to find and accept assignments near you.

Pro Tip: Use the Eyes On app to secure last-minute assignments — high-demand tasks, like grocery store audits, often fill up quickly.

5. Sinclair Customer Metrics

Sinclair Customer Metrics has been a trusted name in mystery shopping since 1987, offering a range of assignments in industries like banking, retail, and quick-service restaurants. Their emphasis on quality ensures reliable feedback for clients and clear instructions for shoppers.

  Why Sinclair Customer Metrics Stands Out  

Sinclair provides shoppers with diverse assignments, ranging from video mystery shops to telephone assessments. Their advanced reporting tools, like NetReports®, streamline the process for both shoppers and clients, ensuring efficient task completion and data collection.

  Key Details  

  • Rating: 4.2/5
  • Pay Range: Typically $8–$25 per assignment, depending on complexity.
  • Task Types: On-site evaluations, telephone assessments, and video shops.
  • Payment Methods: Payments are made via PayPal or mailed checks within 30 days of completing assignments.
  • Get Started: Visit the Sinclair Shopper Registration Page to apply and start browsing assignments near you.

Did You Know? Healthcare and financial service tasks often offer higher pay due to their specialized requirements. Consider applying for these assignments to maximize earnings.

6. Coyle Hospitality

Coyle Hospitality Group specializes in luxury mystery shopping assignments, offering opportunities to evaluate high-end hotels, restaurants, spas, and cruise lines. With a focus on premium customer experiences, Coyle is a great option for those looking for unique, high-value assignments.

  Why Coyle Hospitality Stands Out  

Coyle’s assignments often involve upscale experiences, such as fine dining or luxury accommodations (think Disney World and Vegas casinos), making it ideal for those who enjoy premium settings. The company provides clear instructions for assignments and offers reimbursements for qualified expenses, ensuring a positive and rewarding shopping experience.

  Key Details  

  • Rating: 4.1/5
  • Pay Range: Typically $15–$50 per assignment; more for high-value tasks.
  • Task Types: Luxury hotel stays, fine dining, spa visits, and cruise line evaluations.
  • Payment Methods: Payments are issued via direct deposit or PayPal within 4–6 weeks, with reimbursements for luxury assignments.
  • Get Started: Apply through the Coyle Evaluator Page to explore assignments in premium hospitality settings.

Best Advice: Start with smaller dining or spa assignments to establish credibility. Successfully completing these can lead to luxury hotel tasks and other high-paying opportunities.

7. Second To None

Founded in 1989, Second To None is a customer experience research firm offering assignments in industries such as retail, dining, healthcare, and financial services. Shoppers praise the platform for its clear communication, variety of tasks, and fair compensation.

  Why Second To None Stands Out  

Second To None’s focus on detailed evaluations and transparent payment processes makes it a great choice for both beginners and experienced mystery shoppers. Their localized assignments often make it easy to find opportunities close to home, saving time and travel costs.

  Key Details  

  • Rating: 4.0/5
  • Pay Range: Typically $10–$30 per assignment; bonuses for high-priority tasks.
  • Task Types: Retail audits, restaurant evaluations, healthcare assessments, and financial service tasks.
  • Payment Methods: Direct deposit and mailed checks are processed within 2–3 weeks after report approval.
  • Get Started: Register on the Second To None Shopper Page to start browsing tasks in retail, dining, and healthcare.

Smart Strategy: Look for urgent suburban assignments — they often include bonuses for quick completions and tend to be less competitive than urban tasks.

Compare the Best Mystery Shopping Companies

Each mystery shopping company offers unique perks, pay structures, and types of assignments. Use this side-by-side comparison to find the one that best fits your goals.

Company Rating Pay Range Task Types Payment Methods Geographic Availability
BestMark 4.5/5 $10–$50 Dining, Retail, Automotive PayPal, Check U.S., Canada
Intouch Insight 4.4/5 $10–$50 Retail, Dining, Automotive PayPal, Direct Deposit North America
Secret Shopper 4.3/5 $15–$40 Retail, Phone, Online Direct Deposit, Check U.S., Canada
Market Force 4.3/5 $8–$30 Grocery, Retail, Entertainment PayPal, Direct Deposit U.S., Canada, U.K.
Sinclair Customer Metrics 4.2/5 $8–$25 Video, Phone, Online PayPal, Check U.S.
Coyle Hospitality 4.1/5 $15–$50+ Luxury Dining, Spa, Hotel PayPal, Direct Deposit Global
Second To None 4.0/5 $10–$30 Retail, Healthcare, Dining Direct Deposit, Check U.S., Canada

🚩 Red Flags to Watch For: Avoiding Mystery Shopping Scams

While mystery shopping can be a great way to earn extra income, scams are common. Fraudsters often pose as legitimate companies to trick unsuspecting shoppers into paying upfront fees or revealing sensitive personal information. Here’s what to watch for to ensure you’re working with a trusted mystery shopping provider.

Common Mystery Shopping Scams

how to avoid mystery shopper job scams (red flags to look for)

  • Be wary of upfront fees. Legitimate mystery shopping companies will never ask you to pay for access to assignments.
  • Watch out for fake check scams. If an assignment sends you a check and asks you to cash it or forward money elsewhere, it’s almost certainly a scam.
  • If it sounds too good to be true, it probably is. Scammers often promise unrealistically high pay for minimal effort.
  • Be cautious with personal information. Mystery shopping companies never need your banking details or credit card upfront. SSNs may be required for tax reporting if you’re likely to earn $600 or more annually.
  • Verify the company before signing up. Check for real contact details, MSPA accreditation, and shopper reviews before committing to a platform.

How to Verify a Legitimate Mystery Shopping Company

To protect yourself, always verify that a company is reputable before signing up. Here’s how:

  1. Check for MSPA certification. The Mystery Shopping Professionals Association (MSPA) lists verified mystery shopping companies.
  2. Look up the company’s BBB rating. Search for their Better Business Bureau profile to see complaints or red flags.
  3. Read real shopper reviews. Platforms like Reddit or Facebook groups often have feedback from mystery shoppers.
  4. Avoid companies that require payment to apply. Legitimate mystery shopping companies never charge a signup fee.

Consumer Protection Checklist

Use this quick checklist before signing up with any mystery shopping company:

✔ Listed on the MSPA website.

✔ No upfront fees required to sign up.

✔ Payment structure and job details are clearly explained.

✔ Company has legitimate online reviews and a verifiable presence.

✔ Does not request sensitive financial or personal information upfront.

If a company fails any of these checks, it’s best to look elsewhere. Sticking to reputable platforms like those in this guide will help you avoid scams and ensure a smooth shopping experience.

How to Get Started as a Mystery Shopper

Ready to start earning as a mystery shopper? While it’s easy to sign up, success comes from choosing the right companies and understanding how to complete assignments effectively. Follow these steps to get started.

Step 1: Choose a Mystery Shopping Company

The first step is selecting a reputable company that fits your interests and schedule. Consider factors like:

  • Assignment variety: Some companies specialize in dining or retail, while others focus on automotive or luxury experiences.
  • Payment frequency: Look for companies with a reliable payout schedule that aligns with your financial goals.
  • Location availability: Ensure the platform offers assignments in your area.

Check our comparison chart for a quick overview of top companies. It may also be helpful to apply to more than one mystery shopper job for a wider selection of [high-paying] opportunities that fit your schedule. 

Step 2: Create a Strong Profile

Once you’ve chosen a platform, you’ll need to complete a profile. Companies use this information to match you with relevant assignments. To increase your chances of getting selected:

  • Be thorough: Accurately list your availability, interests, and any previous experience.
  • Complete onboarding tasks: Some companies require a brief assessment or sample report.
  • Check email frequently: High-value assignments are often claimed quickly.

Step 3: Tips for Success

To maximize your earnings and qualify for better assignments, keep these best practices in mind:

  • Be responsive to assignments. Many tasks have limited availability, so claim them quickly.
  • Submit detailed reports on time. Accuracy and timeliness can help you qualify for higher-paying jobs.
  • Track expenses and reimbursements. Some tasks require upfront purchases, so keep receipts organized.
  • Follow instructions carefully. Mystery shopping companies evaluate reports closely — missing key details can affect future opportunities.

Pro Tip: Start with smaller, easy-to-complete tasks to build credibility. Companies prioritize shoppers with a history of accurate and timely reports.

Once you’ve completed your first few assignments, you can explore higher-paying or specialized shops, such as hotel stays or automotive evaluations.

Related: 19 “Odd” Jobs That Pay Surprisingly Well

Mystery Shopping FAQs: What You Need to Know

After nearly a decade of evaluating mystery shopping companies and speaking with shoppers, we’ve seen the same key questions come up time and time again. Whether you’re wondering how much you can earn, which companies are best for beginners, or how to avoid scams, we’ve answered the most common — and a few lesser-known — questions below.

Is mystery shopping legit?

Yes, mystery shopping is a legitimate industry used by businesses to evaluate customer service, store conditions, and overall shopping experiences. Reputable companies, such as those listed in this guide, provide real assignments and payments for completing evaluations. However, beware of scams that require upfront fees or promise unrealistic earnings.

How much can you make as a mystery shopper?

Earnings vary based on assignment type, location, and how often you take tasks. Most part-time shoppers earn $200 to $300 per month, while those who complete frequent, high-value assignments (like hotel stays or automotive evaluations) can earn $1,000+ per month. For a full breakdown, check our earnings section.

Do you get reimbursed for purchases?

Yes, many assignments require an upfront purchase (such as a meal at a restaurant or a small retail item), but reputable mystery shopping companies reimburse these costs along with a shopper fee. Always review assignment details before committing to ensure you understand the reimbursement terms.

Which mystery shopping company is best for beginners?

Companies like BestMark and Market Force are beginner-friendly, offering clear instructions and frequent assignments. Intouch Insight is another great option, providing detailed guidance to help new shoppers succeed.

Can you mystery shop as a couple or family?

Yes! Some companies allow couples or families to participate in assignments together — particularly for restaurant and hotel evaluations. However, guidelines vary, so always check the assignment rules before bringing someone along.

Do mystery shopping companies reimburse gas or travel expenses?

Most companies do not reimburse travel expenses for standard assignments. However, high-value tasks like hotel stays, airline evaluations, or automotive mystery shops may include mileage or travel reimbursement.

What’s the fastest way to get better-paying assignments?

Start with smaller, easy-to-complete tasks to build a track record of reliable and detailed reporting. Companies prioritize shoppers with a history of accuracy and on-time submissions. Responding quickly to job postings and completing assignments consistently can also unlock higher-paying opportunities.

How do mystery shopping companies pay?

Most mystery shopping companies pay via PayPal, direct deposit, or mailed checks, with payment cycles ranging from weekly to monthly. Be sure to check the company’s payment terms before accepting assignments.

Do I have to pay taxes on mystery shopping earnings?

Yes, in most cases, mystery shopping earnings are considered self-employment income. If you earn over $600 from a single company, you’ll likely receive a 1099 tax form. Keeping track of earnings and potential deductions, like mileage or expenses, is important for tax reporting.

How do I avoid mystery shopping scams?

To avoid scams, follow these tips:

✔ Never pay to sign up for mystery shopping opportunities.
✔ Verify the company through the Mystery Shopping Professionals Association (MSPA) or Better Business Bureau (BBB).
✔ Avoid job offers that promise high earnings for little work.
✔ Be cautious of checks received before completing an assignment — this is a common scam tactic.

Final Thoughts: Is Mystery Shopping Right for You?

Mystery shopping isn’t a full-time income for most, but it’s a flexible way to earn extra cash while enjoying perks like free meals, reimbursed purchases, and even hotel stays. Whether you’re looking to supplement your income, explore new places, or just add some variety to your routine, mystery shopping offers a unique opportunity to do so on your own schedule.

The best part? You don’t need experience to get started. By signing up with reputable companies and following best practices, you can start earning as soon as your first assignment is completed.

Have you tried mystery shopping before? Which companies have you had the best experience with? Share your tips, tricks, and success stories in the comments below — we’d love to hear from you!

Related: 

Jump Back to Section show

list of the best mystery shopping companies and how much they pay

How We Chose the Best Mystery Shopping Companies

With so many mystery shopping companies out there, we wanted to make sure we only featured the best. Our selection process is based on years of research, direct experience, and feedback from real mystery shoppers. Here’s what we considered when ranking and selecting companies for this guide.

Key Factors in Our Evaluation

  • Reliability & Reputation: We prioritized companies with a long-standing presence in the industry, a track record of on-time payments, and positive reviews from shoppers.
  • Variety of Assignments: The best companies offer diverse opportunities, including retail, restaurant, automotive, and high-value hospitality evaluations.
  • Ease of Use: We evaluated how intuitive each platform is, including the sign-up process, assignment availability, and report submission requirements.
  • Payment Structure: Companies that offer transparent and timely payments — whether via PayPal, direct deposit, or check — were ranked higher.
  • Shopper Support & Resources: Companies that provide clear instructions, training materials, or dedicated support teams for shoppers received higher scores.
  • Geographic Availability: We focused on companies that operate in the U.S., Canada, and other English-speaking regions, ensuring broad accessibility.

How We Rated Each Company

Each company received a rating based on a weighted scoring system that factored in the elements above. We also cross-referenced external ratings from sources like the Better Business Bureau (BBB) and the Mystery Shopping Professionals Association (MSPA) where applicable. While no company is perfect, those that consistently ranked high in key areas were given priority on our list.

Our Experience & Industry Insights

Since 2015, we’ve researched and evaluated dozens of mystery shopping platforms, collecting insights from first-hand shoppers, industry forums, and public reviews. In cases where direct user testimonials were available, we incorporated them to provide a clearer picture of each platform’s real-world experience.

While mystery shopping can be a great way to earn extra cash, we always recommend that readers do their due diligence before signing up with any company. If you’ve had a positive (or negative) experience with a mystery shopping company, feel free to share your thoughts in the comments!

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Author
Ben Huber

Hi! I’m Ben, a personal finance expert and co-founder of DollarSprout. A quoted contributor for NBC News, MarketWatch, Yahoo Finance, Forbes, Credit Karma, and more, I’ve spent my career helping people explore gig work, launch online businesses, and grow their careers to increase their income. Since 2015, DollarSprout has helped millions of readers find practical ways to take control of their finances and build a more secure future.

100 comments
Ruth Ann
Ruth Ann

I got a certified check from the company, “A Closer Look, LLC.” They want me to deposit the check, wait for it to clear, and then take out the amount needed for 2 MoneyGrams. Whatever is left, is my payment, which is like $360. Can you tell me if this is legit or if the company is? Thanks!

Reply
Jeff Proctor
Jeff Proctor

Definitely sounds shady. I wouldn’t do it.

Reply
Amy
Amy

That is a common strategy for money scams. Definitely do NOT do it. No way!

Reply
Debbie
Debbie

No reputable company will ask you to deposit checks/money orders into your personal bank account. Doing so and then withdrawing all or only part of those “funds” to send to someone else leaves you holding the bag when the check/money order fails to clear your bank. That usually takes anywhere from 3 to 10 days. Then the check bounces…your account is now overdrawn and the bank will come after you for the overdrawn balance plus overdraft fees.

Reply
James McManemon
James McManemon

Hi Ruth Ann,

I am the Director of New Business Development for A Closer Look. In response to your Comment about A Closer Look wanting you to deposit a check, you were communicating with a Scam company masquerading as A Closer Look, not the actual company A Closer Look. ***You should not deposit the check.

We do not ask shoppers to pay A Closer Look any amount of money upfront, during or after becoming a mystery shopper.

Best.

Reply
Ben Huber
Ben Huber

Hey James,

Thanks for the heads up. Much appreciated.

– Ben

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Angel
Angel

This is a form of money laundering and is illegal. Stay far, far away from these because it will be you who takes the fall for it.

Reply
Jacqueline D Glenn
Jacqueline D Glenn

I also received a check which looks legit, but each check has a bank name and address on it. So I Google the bank to get the number and called that bank to ask about the check. The representative immediately told me that she knew exactly what I was calling about regarding the check because there were multiple times at their bank at received information with fraudulent checks being drawn on their branch and that these checks were sent to people all over the USA. She told me that if I did deposit the check it would take the bank weeks to verify that it is a fraud, leaving me with the responsibility of repaying it.

Reply
Crystal
Crystal

This is a scam and it’s used in many different ways. What is going on is the check is a forgery. If the forgery is good there is a small window of opportunity for the scammer. And your bank will allow you to withdraw 100% of the check amount sometimes less before the check actually clears. You are the money, you get contacted by the bank and I told that the check is a forgery, they are closing your account, and your left holding the ball.

Reply
Gen May
Gen May

I was mailed a large check with instructions to deposit the check into my account and buy $800 worth of iTunes gift cards from 2 different stores. It said to scratch the back of the card, gather the pin, along with pictures of the card, and then send them the pictures.

The instructions mentioned to write an evaluation of the 2 stores I go to, and that I can keep the remaining money I did not spend.

Is this a scam?

Reply
Jeff Proctor
Jeff Proctor

100% a scam. Don’t do this.

Reply
Macia
Macia

I did mystery shopping from 2008 to around 2011-2012. A Closer Look is one of the companies I shopped for. None of the companies I worked with gave requests like the ones you received. I’m not sure what that’s about. Perhaps contact them for clarification. I’m thinking this is a scam using a legitimate company name, although I’m not 100% sure.

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Dave
Dave

Scammers use the names of legitimate mystery shopping companies so that when the recipients of their phony checks do a search for them, they come up with the real company and are reassured. But the real company did not send you that large check, with instructions to buy gift cards, or money orders, or whatever. Real mystery shopping companies don’t operate that way. A scammer sent you the check. If you deposit the check and follow the instructions you will lose a lot of money. More than that, your bank may close your account and you could have trouble opening a new account at another bank. This scam is so prevalent because so many people fall for it. Every company listed in this article is legit, but none of them will send you a check for work you haven’t done yet. You are warned. Don’t be one of those who cash the check and follow the instructions because you want or need the check to be real. You will be very, very sorry you did.

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Tommy T
Tommy T

Hello,

I have applied to a site named “wmfunshopper” through LinkedIn. The site looks legit but I can’t seem to find anything out about it outside of this website. I haven’t received the envelope yet but it’s coming.

“You will receive an envelope next week containing a Cashier’s Check, an Instruction Letter, and an Assessment Form.”

Does this seem like a scam to you?

Reply
Jeff Proctor
Jeff Proctor

This sounds like a scam. I just checked out the BBB’s website and they do not have good ratings.

Reply
Susan
Susan

I have been a mystery shopper for nearly 25 years and have worked with over 150 mystery shop companies. I will be heading to the west coast soon and there is a VERY popular drive-through burger restaurant that I would like to evaluate, but I am not sure which company provides these specific shops. If anyone can point me in the right direction, I would greatly appreciate it.

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Michelle
Michelle

Hi,
Is ‘Service Measure’ an accountable site? I’ve got a contact via LinkedIn. Please let me know.
Thanks!

Reply
Ben Huber
Ben Huber

Hey Michelle,

We’re not too familiar with Service Measure — it looks like they’re a small U.K. based that registered their domain in July of 2018 (so still very new). We haven’t tried their service so don’t feel comfortable offering any advice (but we’d suggest proceeding with caution if you do decide to try their service).

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Randy Knapp
Randy Knapp

Michelle, we got the same check for $2,850 to go buy 2 gift cards at the Apple store. I am afraid to deposit the check. Let me know if you try it!

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Ben Huber
Ben Huber

Hey Randy,

These are almost always scams. Typically the way it works is that the check temporarily clears, the scammer will instruct you to go buy two gift cards that day, and then the check funds are later rescinded by your bank. You then get stuck footing the cost of the gift cards that you bought.

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Rhonda
Rhonda

So I was dumb enough to fall for this very scam…now what? I have the “check” that I was sent…I feel like I should change my phone number, my email address, etc.

My husband wants me to notify the sheriff department.

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Ben Huber
Ben Huber

Sorry to hear that Rhonda — scammers are often extremely good at what they do/they can be super convincing. I’m assuming you’re referring to the “big check” scam referenced above? Is it safe to assume you’ve already sent the gift cards? If so, how did you send them and where to?

The devil is in the details and unfortunately your options for recouping the cost are limited. ?

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Lisa
Lisa

Has anyone ever heard of Actionable Intelligence Delivery? They claim to be a mystery shopper company…

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Jess
Jess

Has anyone heard of http://www.business-shoppers.com? I received an offer through LinkedIn so I applied for it and received a text saying that I was accepted and to respond with ACCEPTED (and that they would send me instructions in the mail in 5 days).

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Amanda
Amanda

Hi! I tried applying for Mystery Shopper (the number one item on your list). I took the test and the next page popped up telling me to read it and click ‘I Agree’.
Well, this is the 2nd time I’ve tried but there is no box for me to check. I tried finding some way to tell them this but I can’t find a coordinators number (since I’m not a shopper there yet).

Can you contact them for me? I’m just frustrated.

Thank you!

Reply
Ben Huber
Ben Huber

Hey Amanda,

Often issues like this are with browser compatibility — do you have a different browser you could try (like Chrome, FireFox, Safari, Internet Explorer, etc.)?

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Macia
Macia

There are so many mystery shopping companies that are legitimate. I’m not saying the one you’ve been trying to reach is not. What I am saying is check into some of the other sites as well, and then in your spare time see if you can find another way to contact this particular company. Just don’t get caught up with one company, because there are so many great ones! Best of luck to you!

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Amber
Amber

I signed up with the top on the list through the link provided. I did notice that there is a small checkbox at the bottom of each page before you can continue.

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Isaac Moraga
Isaac Moraga

I was recently sent an email from a student at my university and it had a link to apply to a company named PanWays Shoppers, Inc. The check amount was $2450 and it came in a formal United States Postal Service envelope. I haven’t deposited it, waiting to hear if it’s legit.

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Ben Huber
Ben Huber

Not legit — any sort of large sum deposit promising leftover cash in return for purchased gift cards is not legit.

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Scott
Scott

I should have done my research ahead of time but I fell for a scam by a company that went by Panways Shoppers.

I already talked to the fraud department at my bank to flag the check and try to recoup my losses. Most banking institutions will try to help recover lost funds, so be upfront with your bank, and have them go through the proper steps.

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Pam
Pam

Jess, I had the same offer a couple of weeks ago. I thought I was putting in my contact details to get more information but they said I was accepted. I now believe it is a scam because I can’t find anything about the company. I forgot about it until I just received a text saying welcome and that the first task will be mailed to me (and that I can accept the job by replying to the text). I am not going to reply and just see what is sent — I’m guessing I will be tossing it in the garbage.

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Janet
Janet

I too just received a large sum of money from Panways Shoppers. However, I have not deposited anything and had no intention of using my personal bank account. After the comments above, where it was said to possibly be a scam, what should I do now? Can I just destroy this fake cashier check or should I return it? Thanks!

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Nicole
Nicole

Thanks so much for this list!

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Tricia Lentz
Tricia Lentz

No company that sends that large of checks to purchase items is legit. I too recently received a check for $2400 (issued by the Alaska USA Federal Credit Union) for the same purposes. I called the bank and they said it’s not real — they then actually directed me to the FBI as the cashiers’ check has a persons name and phone number on it! Be careful people.

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Nash
Nash

I was recently sent an email from my university to apply to become a mystery shopper.

I did that before the deadline, and after a few days I received a message that my application was successful.

The company’s name is Consumer Survey Services.

The check amount was $2915 and it came in a formal United States Postal Service envelope. I was given instruction to buy 2 Apple store gift cards for $1250 each, to scratch them, and send them the numbers. They’d then let me keep $300 and $50 bonus if I do it within two days.

I never deposited the check (I have the check with me today as I write this) and I just called the bank and the bank told me that is it a fake check (NSWS Federal Credit Union in Dahlgren, VA). I have decided that I will shred it and throw it away.

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Liz Sergent
Liz Sergent

I replied to an email sent on my college email. Recently I have been getting emails saying I’ve been approved as a mystery shopper.

Today in a US Postal priority 2-day ($7.95 to mail) envelope, I received three money orders from People First Credit Union for $995.00 each.

The instructions said “Congratulations on receiving your first survey packet.” They then placed payment restrictions on the money orders saying to deposit them into an active checking account and to text them as soon as the deposit is made. Then, within 48 hours of purchase, buy (5) $500.00 gifts card, text them a picture of the receipt (along with the gift cards scratch-off numbers), and then I can keep $400.00.

I’m trying to decide if I should take this mess to my local police department or shred?

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Ben Huber
Ben Huber

It almost certainly a spoofed email/not actually being sent from your school. It’s not legit and you should shred it (and report it if there is any easily identifiable information on it (but most likely there will not be)).

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Ron Martini
Ron Martini

By the looks of this thread, there are a lot of scammers using mystery shopping as a way to find people to scam.

That is sad to see as mystery shopping is a legit way to make extra money.

I’ve worked for over 20 different companies and haven’t been ripped off yet. You sign up and instantly have access to a job board. No waiting for instructions in the mail.

There are 100’s of jobs available but you aren’t going to get rich.

My average is $15.00 per job. There are jobs that pay a small fee and reimburse you for purchases like food or items you buy.

There as also jobs that pay $55.00 to $85.00 per job. I use GigSpot, IntelliShop, Bare International, BestMark, and ath Power. Give one or all of them a shot.

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Melissa
Melissa

It sounds like you are beyond happy with the sites that you use. By any chance do you have any more that you would care to share? I am a mommy to two absolutely gorgeous princesses, but anybody who has princesses already knows how expensive they can be. Lol.

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Linda
Linda

Ron is right! Best of his are Ath and Bare (Ath has mostly banks shops that are higher paying and BARE has a HUGE variety of shops, plus revealed shops like exit interviews, demos, etc).

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Amber
Amber

I have been mystery shopping for 5 years and just keep increasing the number of companies I work for. It helps to know if you are in the USA or other a different country. I live in Canada and there are some companies that just have mystery shops for Canada and some that just have for the USA. I am guessing it is that way with some of the other countries as well. I have found many companies do several countries.

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Jim P
Jim P

Can you tell me if MIS Group is legitimate?

I received 3 personal money orders for $995.00 each.

I also received instructions to buy Apple gift cards for $1,200.00 and $1,400.00, to keep $300.00 for myself, and then to text 845-232-0571 after purchase (for additional instructions on how to complete the 2nd task with the gift cards). The instructions say to not wire any money to any mystery shopper or mail any purchased merchandise to anyone; that all purchased merchandise will be picked up by our verified agent at the Apple Store.

On the back is an assessment form and that’s it.

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Ben Huber
Ben Huber

Not legitimate — any offer that requires large sum gift cards to be purchased, sent to a dubious number, and then you get to net the difference is almost certainly a scam.

– Ben

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Diane
Diane

I just got the same thing! I was recommended by an acquaintance on LinkedIn. However, now her profile is gone; I think she was hacked!

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Mily
Mily

I just got the same thing by MIS Group. Stupid me got excited and deposited the money. I haven’t made any purchases. Should I tell my bank not to process the checks?

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Ben Huber
Ben Huber

The bank will likely process the checks like they would any other check — but you’ll likely get a notification (via phone, email, text, etc.) that the check did not clear. Definitely stay in a holding pattern/don’t act on their instructions until you hear from your bank.

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Don
Don

Hello,

I was also referred to a mystery shopping company MIS group…

For starters, I was contacted via text, and then I received 3 checks in the mail for $995.00 with instructions about going to a particular store and wait for further instruction…

It just seems odd to me. They instruct you to get gift cards.

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Ben Huber
Ben Huber

Yeah, definitely not legit.

Entire websites exist as a front to collect private information from people so they can solicit them with other (often scam) offers. Where sleazy fringe companies try to emulate legitimate ones, it’s important to do your homework on specific companies before engaging in work with them.

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Carolyn Burt
Carolyn Burt

It appears many are getting the big checks from sites finding them on LinkedIn.

I did NOT apply for anything and got $2985.00 from a credit union. The return address on the envelope is someone in Desoto, TX (guess they felt I would feel safer) and the whole mess is from something called MIS Group, with Mary Smith as the survey agent.

Since I did not even apply for this I decided to go on a secret search for the MIS Group here online. Glad I ran into this page, very informative. Thanks again.

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Maria
Maria

Have you ever heard of KSS International? I was sent instructions and a check. I looked them up and it seems legit, but now after reading here I’m not so sure.

I didn’t do anything with it yet because I’ve been trying to make sure this is safe to do. I’m very uncomfortable doing any kind of banking transactions with unknown sources.

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Amber
Amber

Previously one of the mystery shopping companies posted that scammers will take on legit company names and change it a bit so you will be fooled. I have worked for the legit KSS with no problems, you got the imitation company to scam you.

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Crystal
Crystal

I have shopped for years! Closer Look is a real company but the check you got is not from the legit Closer Look company. Mystery Shopping companies do not send you money to get you to shop. You must apply on their website. They do not reach out to you at all in fact. I find legit companies through those certified by the MSPA certification.

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Nancy
Nancy

Do all companies require you to have a PayPal account in order to receive your payments?

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Ben Huber
Ben Huber

While PayPal is one option, many/if not all companies pay via Check as well (so having a PayPal account is not necessarily required, although convenient).

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Lee
Lee

Hi! I’m new to mystery shopping, and Market Force got a good review from you and elsewhere.

I signed up, but the site starts you at Level 1 and recommends the following: “To increase your Shopper Level and gain access to more shop types we will need to know a bit more about you.” It asks for basics like address and phone number, but also bank information for direct deposit and social security number.

As I have no experience with this company and cannot see any jobs available, I’m hesitant to provide my banking information before I can see any jobs that are available. Do you have any feedback about this company’s legitimacy regarding the direct deposit situation?

Thanks so much for your help!

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Ben Huber
Ben Huber

Hey Lee!

Hope you’re well. Market Force is a legitimate company with an A+ rating with the BBB. You can read more about their BBB review here.

An A+ rating is somewhat hard to achieve, and typically reserved for companies that have a documented history of addressing consumer/employee complaints appropriately (among consistently conducting ethical business practices).

Hope that helps with your question.
– Ben

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Casie
Casie

Hey guys! FYI, if you are looking for a legitimate mystery shopping company, I would recommend BestMark.

I began performing mystery shops for them back in September of 2018 and have made close to $1,000. You can do physical mystery shops, web shops, or even telephone shops. The web shops and the telephone shops don’t pay as much of course but the more you do the more the money adds up.

BestMark pays you twice a month and you can set up to have it deposited straight into your PayPal account!

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Ben Huber
Ben Huber

Thank you for the heads up Casie, we’ve recently updated the post and included them on our list!

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Linda
Linda

My BEST (mix of high paying and lots of shops):

  • Ath (mostly banks shops that are higher paying)
  • BARE usually has a HUGE variety of shops
  • SeeLevel
  • Shopper’s View
  • iSecretShop
  • RBG
  • SecretShopper
  • Second to None
  • Merc (lots of fast food)
  • A Closer Look (lots of finer dining)

Apps for phone:

  • Best, hands down, is Merchandiser! Demos, surveys, audits, resets, routes, and more!
  • Easy Shift is good
  • Field Agent is decent
  • Gigwalk is hit or miss
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Vicki
Vicki

Does your experience show Swift Solutions Inc. to be a reputable mystery shopping company?

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Ben Huber
Ben Huber

Hey Vicki,

I’m not familiar with Swift Solutions and it doesn’t appear they have an established web presence.

Their website has some red flags/warning signs at first glance as well. It’s incomplete/clearly unfinished, and their social profiles don’t exist.

That’s probably an opportunity I’d stay away from.

– Ben

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Donna
Donna

When you sign up to be a shopper how are you paid? Do they take taxes out or are you responsible for that?

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Ben Huber
Ben Huber

Most will pay monthly via check, although allow cash outs to popular e-wallets like PayPal and Venmo. You operate as a 1099 contractor for these companies, which generally means you’re responsible for withholding and paying your own taxes on earned income. (Companies will generally issue a 1099-MISC once you have reached a certain threshold in income — typically $600).

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Ernest Vogt
Ernest Vogt

Has anyone heard of Gaud Dens LLC at 1450 Post Street, San Francisco?
I received a check for $3450.00 and was instructed to buy 6 x $500 Walmart Gift cards. A bonus if I do it within 12 or 24 hours. It sounds like a scam to me. Any feedback would be appreciated.

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Ben Huber
Ben Huber

Looks like those addresses come back as luxury apartments. I’d definitely stay away/it does sound like a scam.

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Diane Kotsaftis
Diane Kotsaftis

I would like to know if TimeCodesurveyonline LLC is a legitimate secret shopper company.

I was also asked to deposit a check for $1890. (And then was told to withhold my $300 as a commission.) I was then supposed to buy a $1,500 Apple gift card, text a picture of the receipt, and peel off the gift card to reveal the number. Please advise.

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Ben Huber
Ben Huber

This is a common method of scamming people and is not legit.

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Rumel Ramos
Rumel Ramos

I also had a company send me checks for $2430. They had asked me to deposit on my account (but I didn’t). They told me to assess two stores and buy two cards and to send them to them. (The remaining balance will be my commission.) Thankful to have found this community. I almost fall into a scam. My question is do I need to send back the check to the address indicated in the USPS? Many thanks for your warning and advice.

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Ben Huber
Ben Huber

Nope, no need to send it back. It’s a fraudulent check and wouldn’t clear even if you deposited it. If you feel so inclined, you can report the company to the bank that is processing the checks to let them know that the company is running a scam.

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Kent Mader
Kent Mader

I received a certified check (to deposit) from MacroMill Group along with an assessment form to shop at Apple and purchase gift cards. It sounds like a scam. Thoughts?

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Ben Huber
Ben Huber

Agreed — anytime a company asks you to purchase a gift card(s) and send them the code — in exchange for keeping some amount of money, it’s generally a scam.

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William R Painter
William R Painter

“Sprout Shopper” sounds fishy as they ask for very similar things. Legit?

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Ben Huber
Ben Huber

Likely not legit.
– Ben

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Robert J Beard
Robert J Beard

There used to be a site called volition.com. It was a great site and used to have hundreds of sites to sign up for. It had been up for over 10 years. I have not been able to access it anymore. Now it is a cancer site. That was a great site to find shopper companies. Does anyone know what happened to them or are they at another location?

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Rebecca Herrera
Rebecca Herrera

I received a text for Mystery Shopping, and then I received a check in the mail for $1,870.10 (Wells Fargo Bank) with no letter and no explanation what check was for (from Signals Services, PO Box 555, San Francisco, CA 94104). I was going to return it since I didn’t know what check was for.

Then I received an email telling me to deposit the check, keep $350.00, and go to Walmart or Best Buy and purchase 3-$500.00 gift cards. The email then said to take pictures of the cards and email back to them.

Since I didn’t respond right away, I received a text from [REDACTED] (I know numbers starting with 011 are out of the country.) Wells Fargo check has the name and address [REDACTED] but nothing matches when I look it up.

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Ben Huber
Ben Huber

Definitely a scam — ignore!

– Ben

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Heather
Heather

Is Wesley Freelance Shopper a legitimate company? I have tried to do a search on them and nothing comes back. The email came from survey monkey and I have not filled it out yet. Just curious if anyone has heard of this company?

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Ben Huber
Ben Huber

I did some preliminary research with that exact company name/spelling and nothing came up — it’s probably a scam, for what it’s worth.

– Ben

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Jennifer
Jennifer

Has anyone heard of Shoppers Paid?
I have only just signed up and haven’t received a confirmation email or any information yet. Just curious if anyone has heard or dealt with this company before.

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Abbey Riker
Abbey Riker

Has anyone heard of Invictus Research LLC? I randomly received an email looking for mystery shoppers through my school account and decided it wouldn’t hurt to sign up. Today, I received a check for $2,350 to buy $2,000 worth of Best Buy gift cards that I would then use to purchase items in the next task, and the $350 would be my pay. I’m hesitant to deposit the money into my account and they have a website, but I can’t find anything else on them so I don’t know if they’re legit or not. Thanks!

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Dave
Dave

It’s a scam. Don’t deposit the check. Legitimate mystery shopping companies do not pay large sums in advance.

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Jeanie Herndon
Jeanie Herndon

Just signed up with Elite CX Solutions and was accepted. I can’t find much feedback on this company and want to know if it is legit.
.

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Lesa
Lesa

Know anything about Secret Customer? They sent a check asking me to deposit it, which I did, but only because I did not see that it might be a scam.

Now there is an offer from Mystery Shoppers through Field Agents Ink to make money by printing payroll. The company requires the purchase of a specific check paper and then mailing them out. The purchase and specific ink would be reimbursed. (But I would have to be paid through PayPal.) I informed him of the check from Secret Customer scam. He thought the check might have just been canceled and “probably not a scam”? He knew the name listed on the info from that scam check.

Are Mystery Shopper and Field Agents Ink legit? Or does this all seem fishy?

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Lynn
Lynn

I’m very nervous about giving my social security number to these companies. If we are “contractors”, do they really need our SS#? They won’t be paying our taxes anyhow.

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Ben Huber
Ben Huber

If the company you’re thinking about working for is legitimate, they’ll need your social security number to file a 1099-MISC if your wages exceed $600, even if you’re just a contractor. Most companies will ask for this prior to issuing wages. In short, it’s normal for legitimate companies to ask for it, but it’s also a easy target for potential scammers (hence why it is so important to do your due diligence on the company before getting started).

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Eva
Eva

I also received a check for $2,985 and an assessment form with instructions to visit an Apple Store and to purchase two gift cards for $1,300 each. I believed that everything was legit and deposited the check; but after I had done that, I started doing some research and realized it was all a scam.

I contacted the bank and alerted them that the check was most likely fraudulent, which they confirmed by contacting the bank whose name was on the check (Primeway Credit Union) and verifying that the account did not exist. The company supposedly submitting this form is MarketVision Research LLC. The phone #s of the person sending the texts are 305-515-5993 and 305-849-1534. His Name is Ronald Gibbs.

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Rogelio Ancheta
Rogelio Ancheta

I received a check for $2,500.00 from GBW Solution. I did not request to join them.

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Ben Huber
Ben Huber

GBW Solutions is a legitimate mystery shopping company, but they won’t send you an unsolicited $2,500 check. It’s a scam, likely from a faux company trying to emulate GBW.

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Dianna Walker
Dianna Walker

To whom it may concern:

I received a check (cashiers) for $4,900.00 to evaluate a store in my area. Told to deposit it or pay a fee for instant funds. I am very leery about this transaction!
Please advise.

Thank you, Dianna

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Ben Huber
Ben Huber

Not legit — mystery shop payouts will range in size but most are transparent and come in between $10 and $50. This has scam written all over it.

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Autumn W
Autumn W

Hi, I have been wanting to be a secret shopper for years, so I applied for these so-called shopper companies and I keep getting a FedEx envelope with a check and a letter inside instructing me on what to do. They all say to deposit the check in my bank, to which I say “heck no!” I thought it was strange that a company was paying for something that I have yet to do. I have gone to the banks that the checks are drawn on and they immediately recognized it and confiscate the check. Then the “representative” constantly harasses me by text and email asking me to cash the check A.S.A.P. I would respond by telling them that the check was bogus and to leave me alone or I would call the authorities. Then it stops.

I am so pleased that I found this list of legitimate companies. I am going to apply and see how it goes. Thank you!

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Marie Dubiez
Marie Dubiez

Hi! Thanks so much for this detailed post.
We also wanted to introduce our company: Albatross CX. We specialize in premium and luxury brands so assignments are fun. For some in-store visits, you get a budget to purchase an item that is reimbursed to you after. We offer more and more visits online for those who are not comfortable with in-store visits!
We look forward to sharing more about our community!

https://www.albatrossonline.com/shopperSignup.asp

– Marie

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Veronica
Veronica

Has anyone heard of Mystery Shoppers America? Is it legit?

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Carol Warner
Carol Warner

Is Barn’s Consultants a legitimate secret shopper company? They contacted me here the other day and said they would send me a check next week.

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Ben Huber
Ben Huber

Any company that proactively reaches out to you hanging a check over your head is likely not a legitimate opportunity.

I can’t find a single company by that name — be it on Google, the BBB, or any similar resource. Definitely some red flags there.

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John McClellan
John McClellan

Has anyone had any experience with TrendSource or Shopper Hub? Are they both legit?

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Stacey Paradis
Stacey Paradis

Hi, I am waiting on my survey packet from Barn’s Consulting. Barn’s Consulting stated that they have an agreement with Walmart with their consulting firm. Do you know if Barn’s Consulting Inc. LLC is a legitimate company for mystery shoppers?

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Andrea
Andrea

I just wanted to say I’ve done work for A Closer Look and they are a legit company. However, this does not sound like anything I’ve ever seen from them or any company. I’d take James McManemon’s answer and find the real company to work for.

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Miroslava Woolf
Miroslava Woolf

Stay far away from Reality Based Group! They will scam you out of money.

They are technically “legit” but require you to do shops that require you to pay money, accept them, then reject them 6 weeks later and you’re out of whatever money you had to spend to complete the shop.

No bad experiences with any other companies here – but stay away from Reality Based Group! I really wish I had been warned about them before all of this.

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