Mercari Review 2024: What I’ve Learned After $30,000 in Sales

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I've bought and sold 300 items on Mercari over the past four years. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe.

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Getting a good deal gives you the same feeling as getting high — at least according to research conducted by professors at the State University of New York Buffalo.[1]

My anecdotal shopper opinion confirms it’s true. Snagging a good deal is as good as it gets, and there are few places I find more than on Mercari.

If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, you’d know that I did a good chunk of that volume through Mercari. Not because they paid me, not because they sponsored me, but because the platform makes it genuinely easy to list and sell items in your home in a jiffy. 

As someone who has used Mercari consistently for the last four years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. 

What Is Mercari?

logged in view of mercari appMercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014.

Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world.

Over $100,000,000 in transactions take place on the platform each month.

Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. 

Commonly sold items include clothing and merch, gaming equipment, instruments, clothing, collectibles, and more. 

$50 Sign-Up Bonus Conditions apply
DollarSprout Rating 4.5 of 5.0 stars

Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling quick and easy.


✔️ Can buy or sell in 5 minutes or less. 
✔️ No selling fees.
✔️ Great free marketing tools.
✔️ Seller protections up to $200.
✔️ Very little competition from mass sellers or big businesses.


❌ No volume listing tools. 
❌ Seller protections are limited in scope.  
❌ 3 day inspection window is narrow. 
❌ Fully automated support system can be difficult to use.

Best for: Sellers looking to quickly offload a low volume of items at the highest price. 

Verdict: 4.5 out of 5 stars

  • Earnings: 5.0 out of 5 stars
  • Fees: 5.0 out of 5 stars
  • Seller Tools: 4.0 out of 5 stars
  • App Design: 4.5 out of 5 stars
  • Support: 3.5 out of 5 stars

Mercari makes it easy to buy and sell new or used items on the internet. 

Is Mercari Legitimate?

Mercari is an established brand with over 2,000 global employees and nine years of service in the United States. They hold an A rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints.

The platform boasts over 20 million active monthly users and brought in $1.2 billion in revenue for fiscal year 2022. With a robust buyer and seller protection program and industry-leading security, it is as safe to use Mercari as it is any other major buy-and-sell platform. 

🔍 Reviewer’s Experience:

I have personally sold well over 200 items worth a cumulative $30,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit.

Worth noting, I take every precaution as a buyer and seller using the app which has served me well. Of the 1,640 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users.

Getting Started (How Mercari Works)

While you can access Mercari via your desktop browser, it is designed for and most commonly accessed by downloading the Mercari app on your Android or iOS-based smartphone or similar device. 

Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. 

How to Buy Items on Mercari

My favorite part about Mercari is how simple it is to use the platform. Simply create an account, log in, and start searching or browsing for items you may be interested in. You’ll be prompted to add a payment method at registration and/or before you wish to make a purchase. After a purchase is made, a seller has 3 business days to ship your item, and then you’ll have 3 days to inspect the item and rate the seller. If the item checks out, give the seller an appropriate review. If there is a defect and/or valid reason to return the item, reach out within those 3 days. 

This is critically important. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered.

mercari make an offer featureIf the item is broken, defective, or not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). 

Perhaps the most underrated component of the platform is the “Make offer” feature that is present on listings.

As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price.

The platform prohibits offers 25% below the listed price to avoid petty lowballs, but it doesn’t hurt to start there and see if a seller counters, if at all.

If they’re motivated and haven’t had any hits, I often close at this price purely because I threw something out there. 

Related: How One Couple Makes $133,000/Year Selling Flea Market Finds Online 

🔍 Reviewer’s Experience:

In essence, you have the ultimate buyer protection when using Mercari. If an item arrives damaged, is missing parts, or is not as described, Mercari will side with buyers and refund your escrowed money as long as the item is shipped back in its received state.

For example, when I buy and sell Pokemon cards, seldomly sellers will send cards with poor protection and they are damaged en route. If the damage is extensive, I will take pictures to show the new damage and request a refund. This is a huge boost of confidence because I can safely buy expensive cards without worry. Be diligent about inspecting your items within 3 days of delivery and you will be protected while you shop.

Tips for Buying on Mercari

Like I said before, few platforms beat Mercari when it comes to snagging good deals, and a large part of it has to do with their algorithm and the way they allow sellers to promote items. 

  • If you’re a flipper or reseller, allow “Price Drop” notifications. I strategically “Like” a number of items I am interested in, especially if the price drops below a certain point. Where Mercari allows sellers to automatically price drop items by 5% each day until it sells, I get notifications when items I am watching keep dropping. If it falls below a certain pre-determined threshold, I’ll snag it. 
  • Read listings closely and look at pictures carefully. If a seller deceitfully tries to hide something, you’re protected by Mercari’s generous buyer protections, but if you misunderstand and/or don’t look closely enough at an item, your return may not be approved. Do your due diligence. 
  • Be active. Listings are sorted algorithmically, but a large part of that algorithm is undoubtedly chronological freshness (hence why they allow sellers 10 boosted items every 24 hours). If you’re looking to snag good deals, you’ll best find them under the “Newest” filter in the top right portion of the app. 
  • Save searches. As a reseller, I like to set up “Saved Searches” for items that I may be interested in; I’ll get a notification when something matches my predetermined criteria and I can decide quickly whether or not to pull the trigger. 
  • Be a courteous buyer. A seller has to wait to receive their funds until an item has undergone its post-delivery inspection and they are rated. Quickly review your purchases and review sellers accordingly. Again, do not rate a buyer if you have an issue with a purchase. Contact Mercari with any concerns or to initiate a return if something is wrong with an item before rating the buyer

Mercari Coupon Codes

Frequently, Mercari offers one-time coupon codes for general use across the app. I’m happy to see $5 and $10-off coupons hit my account several times a month. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I don’t have to worry about unlocking and/or otherwise having to earn. It’s literally a free credit to use toward your purchase. There is no code entry necessary. 

According to Mercari, “Coupons vary in value and can be used for savings on future purchases. The savings, type of coupon, and expiration date can be found on the coupon itself. You can easily check to see if you have any coupons and when they expire by going to your profile > Settings > Coupons.”

There are no current coupon codes available at the time of writing. (I’ll update this section if/when they become available). 

How to Sell Items on Mercari 

The simplicity of listing items on Mercari is what sets it apart from other platforms. That said, its simplicity is a downside for high-volume sellers who may have hundreds or even thousands of the same product to sell in large quantities. It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings aren’t drowned out by thousands of similar listings). 

How to Make a Listing 

Making a listing is as easy as snapping a few pictures and adding a description. That said, you’ll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. 

I like to use as many photos as Mercari allows, which is 12 at the moment. Pictures are a seller’s best friend. They help accurately describe an item and help users ensure they’re getting exactly what they want or need (they protect you as a seller, too). 

example listing on mercari with excellent title and keyword rich description
Great photos increase the odds of a product selling by 5% or more. Source

Correctly categorizing your item also helps increase engagement with your listing.

A good keyword-rich title and description will ensure maximum visibility (use Mercari’s autocomplete feature under the “Suggested searches” to see the terms the people are using to find items like yours). Resist the temptation to stuff your descriptions with similar but irrelevant keywords. Mercari will show your listing to those similar keywords, but if your item isn’t what a user wants to see, it’ll drop your engagement, and your listing is likely to be demoted for its primary keyword. More isn’t necessarily better. 

Tips for Selling

  • Pay attention to shipping weights. There’s nothing more annoying than getting to the post office and not having enough postage and having to cancel the label.  
  • Be honest. I have a 5-star review for all 297 transactions. As a result, my conversion rates and final sales amounts are higher as a result of providing a great customer experience. You will make more money as a seller by being courteous, and working with buyers when there are issues with your order. Sometimes you’ll lose small battles to win the longer, more profitable, war. 
  • Be accurate. Great titles, descriptions, and a useful category choice will increase engagement with your listing. Mercari wants to show engaging listings so it’s likely you’ll get an algorithmic boost over similar listings (assuming timing isn’t a variable) if yours is as accurate as possible. 
  • Use the “Promote” features. Their daily 5% price reduction option allows for an algorithmic boost and more eyeballs on your listing. Best of all, it’s free. If a user “Likes” your item, you can then offer a custom discount to those users. Both are extremely powerful selling techniques that aren’t available on many apps. 
  • Use the “Smart Pricing” feature. Another killer, seller-friendly weapon. I tend to price my items on the high side of what the market seems to be paying for similar items. I’ll then use the price drop feature to move down toward the average/slightly above-average market price. This helps prevent demonstrably low offers and ensures I get maximum dollar on all my sales. 
  • Use the “Smart Offers” feature. Meracari provides the option to automatically counter a potential buyer’s offer that’s below your predefined selling point. This is critically important because it catches the buyer in the exact moment they’re interested in buying. Metaphorically, it’s like a car salesman doing everything they can to keep you from leaving the lot, knowing the odds of a sale drop dramatically if you leave. Automatically (and immediately) countering an offer from an interested buyer dramatically increases the chances your item sells for your desired asking price. 
  • Take pictures as you package the item. As previously mentioned, great pictures help protect you as a seller. Of my 300 transactions, one of my buyers tried to create a fraudulent return by stating the item I sent him was not the item that arrived. I had taken pictures of my items as I packaged them and presented those to Mercari when the buyer tried to send switched-out trading cards in a return. Mercari sided with me as a seller, granted me the escrowed money from the sale, and banned the buyer from the platform.

🔍 Reviewer’s Experience:

Mercari gives sellers unprecedented access to potential buyers. It is singlehandedly my favorite part about selling on the app and is the most important point I want to highlight in my Mercari review. I choose up to 10 items daily to “promote to everyone”, which essentially refreshes your listings and gives them an algorithmic boost. It also notifies interested buyers who have “Liked” your listings of a 5% drop in price, and urges them to beat their competition — other people have liked the item — to the checkout process.

This psychological tool is crazy effective at boosting sales.

Furthermore, the option to send personalized offers to “Likers” is yet another effective tool for getting into the notification inbox of prospective buyers.

Shipping Your Item

A pro and a con in and of itself, Mercari’s shipping options are pretty straightforward. Simply put, you’ll weigh (and measure the dimensions) of your item, and a prepaid label is generated by the chosen shipping service in the listing. 

Mercari offers the following shipping carriers:

  • USPS
  • FedEx
  • UPS

They even have a “do it all” option where you can drop your item off at a Mercari Pack and Ship location (The UPS Store) and they’ll take care of packing and shipping the item (this comes at a hefty premium over your economy services so I’d only do this if you’re in a hurry or don’t mind the substantially increased shipping fee). 

The one minor drawback here is that the provided buyer-paid shipping options are somewhat slim. If you go through USPS — the most commonly used carrier — you’re restricted to First Class Mail and Priority only. No flat rate options and/or no international shipping options are available. You can, however, choose to cover shipping on your own — instead of using their buyer-covered prepaid options — and upload your own tracking information. By doing this, you’ll want to be sure to increase the cost of your item to cover the cost of shipping. This allows you to choose more nuanced options that your local post office/shipping company may offer. 

Mercari Fees

visual comparing the different between mercari's old and new seller fee system based on their announcement

In a bold move that sets it apart from competitors, Mercari recently announced it has eliminated selling fees, making it the first major marketplace to offer a completely free selling experience.

This significant update means that sellers can now list items without any listing fee, finalize sales without the usual 10% final sale price fee, and, most notably, avoid the customary 2.9% + $0.30 payment processing fee that is standard across nearly all online retailers.

Fees for Sellers:

  • No listing fee for items.
  • Zero final sale value fee.
  • No payment processing fee.

Fees for Buyers: 

  • 2.9% + $0.30 processing fee
  • “Service fee” to facilitate hassle-free turns (amount TBA) 

🔍 Reviewer’s Experience:

I sell trading cards on several other platforms where fees come in at nearly 15% of the total final value of the item. Mercari now undercuts these sites tremendously, making it an attractive alternative to eBay and similar selling platforms.

I cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the “cost of business” on some sites when trying to move my inventory. If you don’t anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings.

Withdrawing Money

After a buyer rates a seller, proceeds become available for withdrawal. Users can choose “Instant Pay”, which allows instant same-as-cash withdrawals of up to $600 per month ($3 fee). 

If sellers are not in a hurry or have balances that net above $600, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. 

“Invite a Friend” Promotion

Mercari is currently offering a promotion called “Get $50.” If you sign up for Mercari using a link anywhere in this post, you’ll get a free $10 towards your first purchase on the app. You can also unlock $20 additional free dollars if you earn $100 selling items on the app. It’s basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have lying around.

mercari get $50 referral promo

Furthermore, by inviting friends and/or family to use the app, you’ll earn $10 when they make their first purchase, and another $40 if your acquaintance sells $100 worth of items using the app. 

🔍 Reviewer’s Experience:

I haven’t personally used this feature to date. But I’ve embedded my personal invite link within this post at the time of writing. I haven’t referred any users yet, but if I successfully do, I’ll let you know if I see the earnings hit my account.

Mercari Customer Support

Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them.

This is dual-purpose as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. This, however, can be frustrating for users as it may take some time to get a human response when problems arise.

As it stands, you can contact support: 

  1. Through the website: Click through the prompts on their Help Center until it takes you to a contact form.
  2. Through the app: Click “Help Center” in the app, go through prompts until it directs you to a contact form.
  3. Via telephone: 888-325-2168
  4. Through email:
  5. On Twitter: @mercari_app
  6. Live chat: Mercari does not offer live chat support at this time.

🔍 Reviewer’s Experience:

Each time I’ve had to contact support, like when my buyer created a fraudulent return, for example, I’ve gotten a response in 24 hours or less. Often I’ll hear back within the hour. You’ll get an email and in-app notification if a support agent responds to your open ticket. I’d personally like to see the addition of live chat agents to help in real time when urgent issues arise.

Alternatives to Mercari

While I’ve had a great experience selling collectible items on Mercari, you might find more success with niche items (or more robust seller protections) on other platforms. Furthermore, cross-listing items on several platforms allows for greater exposure, enhancing the chance you earn top dollar for your new or used goods. 

Mercari vs eBay 

Mercari now offers a zero-fee selling experience, making it an attractive option for those new to online selling or seeking simplicity, contrasted with eBay’s detailed fee structure, including insertion and final value fees. While Mercari simplifies the selling process, eBay provides a broader audience and diverse selling options through its global platform and auction format. Essentially, Mercari appeals to sellers favoring straightforwardness, while eBay caters to those seeking extensive reach and varied selling mechanisms.

Mercari vs Poshmark 

Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs. Poshmark, however, thrives on its fashion-focused community and social selling features. Opt for Mercari for a wide-ranging inventory or Poshmark if your niche is fashion and you value community engagement.

Mercari vs OfferUp

Mercari’s allure lies in its zero-fee approach, suitable for a wide variety of items, setting it apart from OfferUp, which charges a service fee of at least 12.9% on shipped items. OfferUp, known for its local pickup options, excels in facilitating local transactions without fees, making it ideal for bulky items or quick sales nearby. While Mercari offers a broader online audience and simplicity, OfferUp emphasizes local deals and is best for sellers prioritizing face-to-face transactions.

Mercari vs Etsy

Mercari’s no-fee model and diverse product categories provide a stark contrast to Etsy’s niche focus on handmade, vintage, and craft supplies, accompanied by a 5% transaction fee and a 3% plus $0.25 payment processing fee. Mercari appeals to sellers with various items looking for a straightforward, cost-effective platform. In contrast, Etsy remains the go-to for artisans and vintage collectors seeking a dedicated marketplace with a strong buyer base appreciative of unique and creative goods.

  Mercari eBay Poshmark OfferUp Etsy
Fees Zero selling fees Varies; ~10-12% + listing fees $2.95 for sales under $15, 20% for sales $15+ No fees for local sales; service fee for shipped items + min. 12.9% sale price fee $0.20 list, 5% transaction & 3% processing fee
Seller Tools Smart Offers, Smart Pricing Promoted Listings, Comprehensive listing tools Promoted Closet Promote Plus (paid)  Etsy Ads
Best Items to Sell Electronics, fashion & collectibles Everything Fashion items Local and large items (like furniture) Handmade, vintage, unique crafts
Payment Options Direct deposit Direct deposit Direct deposit Direct deposit Direct deposit

Mercari Review: Final Thoughts

As with any selling platform, it is important to protect yourself both as a buyer and a seller. With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). 

While their platform allows for purchases of up to $2,000, I’d recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). 

Lastly, make sure to track your expenses and document your earnings. You’ll need to report profits to the IRS as earned income and Mercari will automatically issue a 1099-MISC after $600 in sales. Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business.

Related: 42 Easy Ways to Make Money Fast

Ben Huber

Hi! I'm Ben. A personal finance nerd on a mission to help DollarSprout readers make and save more money. A quoted contributor for Business Insider,, Discover, Intuit, MSN, NBC News, Yahoo Finance and more, I work to help others live their financial best life.

Erin Peterson
Erin Peterson

Thank you for all of this helpful information. I have a question for you. Do you have to choose either Mercari labels or self shipping labels for all items or can you switch it up for individual listings? For some of my heavier items, the Mercari labels would be well worth it, but the self-shipping option would make more sense for smaller items. Thanks, Erin

Yep! Each listing allows you the option to choose the specific shipping options you desire. 🙂

Carl Hodges
Carl Hodges

I missed the 72 hour policy. Item was defective. I lost $120.


Mercari’s 72 hour timeline is absurd. When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. My first, and only experience, as well as it being my last, was pathetic.


Selling online has been my full-time job since 2007. $20,000 made in 8 months on Mercari. On Poshmark and eBay, I made much more.

Mercari is dreadful when both selling and buying. I’m glad you had a good experience. I have not. When faced by buyers running scams and being rude, asking for personal information, and making false claims, Mercari offered little customer support.

When I bought Items, sellers took up to a week in some cases to ship. They often packaged easy-to-break items horribly. To me after using three other selling-buying platforms. Mercari is by far the absolute bottom of the barrel, trash site. No offense just my overall opinion.

No offense taken! I’m not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you haven’t received a shipping notification by then, you can request a refund/escalate to Mercari. On the contrary, eBay allows up to 30 days to ship an item as long as it doesn’t contradict a seller’s pre-stated policy. That’s a crazy long time to wait. Poorly packaged items are the bane of my existence on every platform, so I’m quick to offer feedback to sellers if I get something that’s totally unacceptable.

It doesn’t totally surprise me that you may make less on Mercari as it’s substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve.


I understand Mercari as an online garage sale, nothing more. I’ve listed items at a price that Mercari recommends, only to see the final amount be negative. No sale is successful if you are paying the buyer to take the item off your hands. The garbage can does that for free.

Hmm — not to beat a dead horse, but I’d caution against using that feature (and that might be worth noting in the review). Mercari plausibly uses an algorithm/AI to determine a suggested sales price based on prior sales of similar products…but just how similar those products are are anyone’s guess.

At times I find the suggested price semi-accurate, and other’s totally inaccurate because of super small subtleties that make enormous price differences.


I like Mercari for the ease of listing items too. I also love the 72-hour rule. Nothing worse than having a buyer return an item weeks later. Also, you can leave your earnings in your Mercari account to make purchases of your own. As a casual buyer and seller, Mercari is really all I use at this point.

Ebay is clunky, and even though I’ve sold on eBay since 2003, they sporadically hold funds after a sale for a single neutral or negative review (despite my account being 20 years old).


Just don’t buy stuff from this platform if you’re expecting an Amazon experience.

Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. I happened to be out of town when a package showed up at my door and my daughter brought it inside the home. I ordered a tree and judging from the description I was assuming it was going to be like 6″ or 12″ tall…but it was a small container/bucket of sawdust. Maybe there is a seed in there, but I have no clue. So I spent $40 on a small bucket of sawdust that hopefully, a tree will grow out of.
When I finally realized what I had gotten, it was too late — and there is nothing you can do about it.


I should have read all of this before I purchased something on Mercari. Buyer beware. I also purchased an item that I received on a Friday at 530 PM when I was out of town. I came back on Monday only to receive my item broken into small pieces due to seller not packaging well. (They placed breakable items in a bag, and not in box…) Mercari basically said I was out of luck and that they were not able to do anything about it. I will never buy from that site ever again.


I have been selling on Mercari for almost 4 years. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! Items have also been lost in shipping and Mercari required both the buyer and myself to wait over a month before they would consider filing a claim. That’s ridiculous! Be careful and don’t ship expensive items using this platform.


Mercari provided one of the worst buying experiences I have ever had. The glass items I ordered arrived broken and chipped. Garbage! I sent it all back with their provided label and they canceled my refund! Now I am out $28 and don’t even have the broken items! I am complaining next with the Better Business Bureau. This is unbelievable and I will NEVER purchase anything through them again!

Sue Darby
Sue Darby

I’m 99% happy as both buyer and seller on Mercari. Been on Mercari for about 18 months; eBay for 22 years. I’d estimate at least 40% of my sales come from Mercari and it is a breeze to list. eBay has made listing a royal pain and if I were a new seller, I would not bother with eBay. The only problem with Mercari as a seller: When a price drops so low that it’s useless to sell it, what do you do? Take it off and relist later?

Raleigh Fletcher
Raleigh Fletcher

That’s exactly what I do (take it off and re-list it). I don’t use their automatic price lowering tool, though. I’ve been successfully selling (and buying) on Mercari since there were no fees (almost 10 years ago); I’ve had MAYBE 2 issues with sellers during that timeframe (one who shipped a glass pendant/stud earrings in plain white envelopes). Mercari refunded my money in less than 24 hours after submitting the claim for a refund.

BUT, I do my due diligence before making purchases. I ask any questions I have, no matter how insignificant or stupid they seem, and ask for enlarged pics to check for defects/flaws, and more importantly, scrutinize seller reviews.

As a seller, I provide plenty of information up front for buyers to decrease the number of questions I get and increase the chance someone will make an immediate purchase (since they have all relevant information they need). In my opinion, most unhappy buyers are those who didn’t do their due diligence prior to spending their money or had buyer’s remorse.

The only 1 star reviews I’ve ever had were from buyers who didn’t read the description and/or don’t know how to use a tape measure. Just my 2 cents…I’m not selling $5K bags by any means but have sold items up to $200 and plenty of high end sunglasses with no issues whatsoever.

Missy Csonka
Missy Csonka

Thank you so much for your honest and lengthy review of Mercari. I appreciate the detailed info. I am deciding now which selling platform to utilize in selling a bunch of handbags/accessories that I went crazy on purchasing in the last few months. Yikes! I am a bit embarrassed at how much I bought. No platform will be perfect but so far this one seems to make sense for me per the reviews I have read so far. Thank you again for helping me decide!

You’re welcome Missy!
Best of luck.


I sell on multiple platforms. I found Mercari to be one of the easiest to adjust, upload and sell quickly.

I made my first sale in my first week or so. The fees are fair to a degree — no monthly cost, just a chunk out of each sale, but there is no clear-cut fee or percentage, so it’s hard to price accordingly. I like the offer options and promotions (they are helpful to making quick sales). Getting paid for your sales has been my biggest issue.

You don’t get paid till after a customer makes a review (they say “or 3 days after the item is delivered”, but I have to remind them to get paid.) It’s not fair to the customer to feel pressured to leave a review, and it’s not fair for the seller to not get paid til they get reviewed. (Mercari and Mercari bots make reviews on customers’ behalf; it helps you get paid, but it’s suspicious and I sadly prefer to earn my reviews). If opt for direct deposit, you still have to wait a week for the payment to process. Essentially you are getting paid biweekly if you get reviewed on time. You can get “Instant Pay” if you want to lose another $2 to $3 off your sale. Their shipping fees also don’t make sense. You’re better shipping on your own if you don’t want them taking it all. There are a lot of bots and scams, so be aware and alert. I do like selling Mercari, if they could iron out the kinks, they’d be successful and so would their sellers.

Donna Cassidy
Donna Cassidy

One issue I had was that I was out of state when the item was delivered. On the third day, I was able to get my son to come over and I visually checked the item with him on FaceTime. The item was stained and marked in several areas. I specifically asked the seller about any stains prior to shipping and he stated there were none. I reached out to Mercari before the 72 hours were up. (Actually the morning of the third day). I explained my issues in an email because I felt I could not trust this seller when he stated that the item would fit a specific stroller when he already lied about the condition of the seat. Buyers beware of the third day/72-hour policy. I would encourage everyone to inspect on the second day. Obviously, I am not happy! My daughter had a baby which is why I was unexpectedly out of town.


This was amazing information! I am just now getting into e-commerce. I feel like a late bloomer and I just want you to know that this is a fantastic article. Thank you so much.

You’re welcome! Best of luck selling.


Is it a good or bad thing to become a high volume seller? Should items be listed as Good instead of Like New or New if you don’t have a tax id number. Do you have to have a tax id number to be a high volume seller?

Not necessarily a good or a bad to be a high volume seller. It mostly just impacts you come ta season — Mercari will issue you a 1099-MISC if you reach $600 in sales in a calendar year. You’ll be required to report your income to the IRS (which has always been the case; they’ll just get notification from Mercari of your sales, which they are legally required to provide).

Your volume status doesn’t impact how you should describe your item. If it is Good condition, list it as such. If Like new, the same.

If you do reach $600 in sales, you will be required to provide a SSN or EIN so that Mercari can report your earnings.


Great review! Only thing is, eBay’s fees are 100% deceiving. If you sell something in a 13.25% fees category, you will most likely end up losing 15% or more of your sold price to eBay because of the way eBay charges fees (not just on the sold price but also on shipping cost and sales tax). eBay has become one of the most expensive places to sell anything by far.

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