How Billshark Lowers The Amount You Spend on Subscriptions

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If you pay for any subscription services, there’s a chance you’re paying too much.

There’s also a good chance you’ve forgotten how many subscriptions you have, so you’re paying for things you don’t even use. Or if you do know how many services you’re subscribed to, you may not have the time or ability to call and negotiate your bills.

Companies like Billshark can take over and negotiate or cancel your subscriptions for you. But what do you need to know about Billshark? Can they really save you money?

Let’s take a closer look.

What is Billshark and What Does it Do?

BillShark: How it Works

Billshark is a bill negotiation and cancellation service aimed at helping people spend less money on bills.

Launched in 2015 by entrepreneur Steve McKean, Billshark claims to have a 90% success rate when negotiating bills on behalf of their customers for subscription-based services like cable television, wireless phone, satellite television and radio, internet, and home security. Since its launch, Billshark has saved its clients more than $10 million.

It’s backed by entrepreneur Mark Cuban and has been featured in the Wall Street Journal, The Washington Post, CBS News, and U.S. News and World Report. It also has an A+ rating and is accredited with the Better Business Bureau.

You have to provide account information to Billshark so they can negotiate with the provider. But Billshark’s service is safe and reliable. The company uses the same technology that banks use when submitting your payments and provides their expert negotiators with very limited personal information on their customers. In addition, Billshark won’t give your information out to anyone without your permission.

While most customers are pleased with Billshark, common complaints include high fees, savings aren’t as significant as they claim, and too much unsolicited communication. However, the company does seem to be responsive and willing to work with customers on their issues.

Billshark Pros and Cons

Billshark has its advantages and disadvantages. Make sure you carefully weigh these against other services like Trim or Truebill before selecting them for your bill negotiation.

Pros

  • Negotiates subscription-based bills on your behalf, which saves you time
  • History of saving customers on average of $300 to $500
  • No charge if they don’t save you money
  • Keeps you involved and sends updates during the negotiation process
  • Rewards program

Cons

  • High fees if they do save you money
  • Can’t refuse or deny any savings they find
  • Must create an account to see any potential savings or other estimates
  • Only available in the U.S. and Canada
  • Can’t negotiate insurance, credit card, or utility bills

How Does Billshark Work?

Billshark has a straightforward, simple process, and they provide several ways for you to save money using their bill negotiation services.

Estimate your savings

BillShark Savings Calculator

Before you get started with Billshark, you can use their calculator to see how much you might be able to save. Input your monthly bill amount, service provider, and bill type, and they’ll provide an estimate of your yearly savings.

Note that this is an estimate, not an exact figure. If you choose to use Billshark, they might negotiate more (or less) savings, but it’s a good starting point. You do have to create an account or log in with your Google account to get the results.

Negotiation services

The premise behind Billshark’s negotiation services is that people spend too much money on their subscription-based services, but don’t have the time to search for better deals or call providers to negotiate a lower rate. Instead of doing it themselves, customers can authorize Billshark to contact providers on their behalf to lower their bills.

To have them do this for you, you need to follow these steps:

1. Sign up for Billshark using your email address and password or by logging in with your Facebook or Google profile. If you aren’t the account holder for the bill or service, you’ll also need to provide details for that person including their name, date of birth, and the last four digits of their Social Security Number.

BillShark: Sign Up

2. Select the types of subscription-based services you’d like to save money on and choose your providers for those services.

BillShark: Choose Your Bills

3. Upload images of your bills for the services you want to negotiate through Billshark’s secure website or app. These can include your cable, wireless phone, satellite television, internet, or satellite radio bill. If you forget to add a service or want to add more, you can always log back into your account and upload it.

BillShark: Upload Your Bills

4. Authorize Billshark’s bill negotiators to investigate your bills and negotiate with service providers on your behalf.

5. Receive confirmation via email and a phone call if the negotiation was successful, along with a detailed breakdown of your savings including the total amount saved and the date the savings take effect (typically within one bill cycle).

Once you authorize Billshark to start negotiating on your behalf, you can’t refuse or deny any savings they find or see the options in advance. You have to accept what they find for you.

According to their site, “The only exception to this is if you decline, during enrollment, to allow us to sign/extend the service contract with your provider. In these instances, where there are potential savings by extending a contract with your provider, we will contact you in advance of any changes being made.”

Service fees

Billshark charges a 40% fee of whatever they save you, and that fee applies for every month of the contract term. If they save you $100 on your internet bill over 12 months, you’ll owe them $40 each month, or $480 total. This fee is capped at 24 months, even if the savings extends beyond that (ex., they negotiate a new deal for 36 months).

They send you an invoice after the completion of the negotiation, and you can pay your fee with either a credit card or PayPal or, for an extra $9, set up a payment plan. They don’t charge you if they’re unable to save you any money.

This is similar to how other services operate, but Billshark’s fee is high compared to some others. For instance, Trim only charges 33% of the difference.

Cancellation services

For a flat rate of $9, Billshark can cancel any subscriptions you authorize them to, and they may be able to get you a refund for the unused portion of your service. For the same fee, you can have them add or reduce your level of services.

The terms and conditions still indicates that the fee is $25, but we confirmed with a representative that the $9 fee listed on the website is the accurate one. They plan to correct the discrepancy as soon as possible.

What Else You Need to Know About Billshark

In addition to its bill negotiation and cancellation services, Billshark also offers a variety of other services:

  • Insurance comparison. While Billshark can’t negotiate your home or auto insurance, they have a feature that allows you to compare your current monthly payment with other possible options to see if you’re getting the best deal.
  • Billshark for businesses. If you own or manage a business, you can use Billshark to save on corporate expenses including telecom, waste management, payroll, SaaS subscriptions, and document services bills.
  • Referral program. If you refer family or friends, they’ll receive $10 off their invoice, and you’ll get a $10 Amazon gift card as long as Billshark is able to negotiate savings on their behalf.
  • Rewards program. After submitting your first bill to Billshark, you’ll be enrolled in their rewards program, which offers discounts, coupons, and promo codes for travel, groceries, restaurants, and shopping. You’re also eligible for the daily Amazon gift card drawing and the daily deal, available at 3 p.m. EST each day.

Billshark’s website also offers educational resources via their blog, an internet speed test, and a page that helps you get credits on your service account for any internet or cable outages.

Using Billshark Can Save You Money and Time

Although you can negotiate your bills yourself, you may find the process daunting, intimidating, or time-consuming. Billshark provides an easy and affordable way for you to save money on your subscriptions while letting someone else do the negotiating, allowing you to reap the benefits without spending hours on the phone with service providers.

Before signing up, review all the terms and conditions of using Billshark and make sure you consider all the pros and cons. You might find another service better suits your needs.

Variable Price Fee is 40% of annual savings. If you don't save money, then you don't pay.
DollarSprout Rating Higher service fee than competitors.

BillShark is a bill negotiation service. They have an 85% success rate in lowering bills for cable, internet, wireless phone services, satellite, home security, and more. If BillShark is successful at negotiating a lower rate for you, they keep 40% of your savings. If they're not able to save you money, then you don't pay for anything.

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Pros

  • Free to try out. 
  • Quick and easy process to upload your bills
  • Save time you would have spent negotiating bills yourself
  • Risk-free since you only pay if BillShark saves you money
  • A chance to help children in need through BillShark’s “One-One Child” program where the company donates one hour of financial literacy instruction to one child for every one bill they negotiate.
  • $10 discount on your fee and a $10 Amazon gift card for every friend you refer who saves money with BillShark

Cons

  • No guarantee you’ll save money
  • 40% of your yearly savings is a higher fee than some competitors
Author
Jana Lynch

A tireless advocate for financial abuse survivors, Jana spent over a decade working in the social services sector after obtaining her Master's in Urban Affairs and Public Policy from the University of Delaware. Since making the switch to freelance writing and editing Jana has worked with a number of high-profile websites including The Penny Hoarder, ChooseFI, Frugal Rules, The Dollar Stretcher, and more. She also works closely with The Plutus Foundation, where she served as the Director of Grants and Programs for four years.

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